The Family Doctors, Leeds: patient reviews and CQC rating
The Family Doctors is a GP practice in Leeds with 2,486 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 2.1 full-time-equivalent qualified GPs, or 1,165 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Family Doctors
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 97%, above the England figure of 90%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 3rd of the 71 practices in Leeds with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (85%). 105 patients answered the survey (response rate 38%).
| Survey question | The Family Doctors | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 93% | 76% | 77% |
| Easy to contact by phone | 84% | 53% | 57% |
| Easy to contact via the website | 80% | 54% | 58% |
| Easy to contact via the NHS App | 72% | 52% | 54% |
| Reception team helpful | 98% | 84% | 85% |
| Last contact good | 85% | 70% | 73% |
| Wait for appointment about right | 83% | 70% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 96% | 85% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 97% | 90% | 90% |
CQC's overall rating for The Family Doctors is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,486 patients were registered at The Family Doctors in September 2026, up 2.3% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 1,165 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.5 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 1,584 appointments a month, or 637 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 50% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Family Doctors | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 637 | 579 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for high blood pressure (19.7% against 15.2%). It has a lower share for osteoporosis (0.1% against 1.2%), depression (8.9% against 14.3%) and chronic kidney disease (2.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.7% | 15.2% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.9% | 74.9% |
The Family Doctors, 5 Austhorpe View, Halton Ring Road, Leeds, LS15 8NN. Phone: 0113 260 2262.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Colton Mill Medical Centre | 0.9 km | 79% |
| Ashfield Medical Centre | 1.2 km | 79% |
| The Medical Centre | 2.0 km | 77% |
| Drs Frost, Hall, Rushforth and Cooper | 2.4 km | 66% |
| Windmill Health Centre | 2.7 km | 82% |
- Ashfield Medical Centre (79% overall experience good)
- Colton Mill Medical Centre (79% overall experience good)
How do patients rate The Family Doctors?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Family Doctors as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at The Family Doctors?
2,486 patients were registered in September 2026, up 2.3% on a year earlier.
What is The Family Doctors's CQC rating?
Good overall, published in March 2016.
How many GPs does The Family Doctors have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,165 patients per GP against 2,171 across England.
Are appointments at The Family Doctors face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Family Doctors's phone number?
0113 260 2262.