Drs Frost, Hall, Rushforth and Cooper, Leeds: patient reviews and CQC rating
Drs Frost, Hall, Rushforth and Cooper is a GP practice in Leeds with 7,623 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 4.0 full-time-equivalent qualified GPs, or 1,903 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Frost, Hall, Rushforth and Cooper
Its result closest to England is the share who said they were treated with care and concern: 84%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 65th of the 71 practices in Leeds with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (77%). 103 patients answered the survey (response rate 17%).
| Survey question | Drs Frost, Hall, Rushforth and Cooper | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 39% | 53% | 57% |
| Easy to contact via the website | 29% | 54% | 58% |
| Easy to contact via the NHS App | 40% | 52% | 54% |
| Reception team helpful | 79% | 84% | 85% |
| Last contact good | 65% | 70% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 78% | 87% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 80% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 134 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Drs Frost, Hall, Rushforth and Cooper is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,623 patients were registered at Drs Frost, Hall, Rushforth and Cooper in September 2026, down 0.7% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,903 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.9 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 7.5 |
| August 2024 | 3.7 | 7.5 |
| August 2025 | 3.8 | 7.1 |
| August 2026 | 4.0 | 9.6 |
From June 2026 to August 2026 the practice recorded 3,455 appointments a month, or 453 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 38% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Drs Frost, Hall, Rushforth and Cooper | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 453 | 579 | 510 |
| Face to face | 77% | 66% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 15% | 7% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.5% against 0.8%) and COPD (3.1% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 46.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.5% | 14.3% |
| High blood pressure | All ages | 12.7% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| COPD | All ages | 3.1% | 1.9% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
Drs Frost, Hall, Rushforth and Cooper, 95 Moresdale Lane, Leeds, LS14 6GG. Phone: 0113 295 1200. Website: www.foundrylane.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Medical Centre | 1.1 km | 77% |
| Ashfield Medical Centre | 1.5 km | 79% |
| Oakwood Lane Medical Practice | 1.8 km | 63% |
| Park Edge Practice | 1.8 km | 81% |
| Shaftesbury Medical Centre | 2.1 km | 87% |
- Oakwood Lane Medical Practice (63% overall experience good)
- Park Edge Practice (81% overall experience good)
- Windmill Health Centre (82% overall experience good)
How do patients rate Drs Frost, Hall, Rushforth and Cooper?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Drs Frost, Hall, Rushforth and Cooper as good, below the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at Drs Frost, Hall, Rushforth and Cooper?
7,623 patients were registered in September 2026, down 0.7% on a year earlier.
What is Drs Frost, Hall, Rushforth and Cooper's CQC rating?
Good overall, published in June 2016.
How many GPs does Drs Frost, Hall, Rushforth and Cooper have?
4.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,903 patients per GP against 2,171 across England.
Are appointments at Drs Frost, Hall, Rushforth and Cooper face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Frost, Hall, Rushforth and Cooper's phone number?
0113 295 1200.