Menston and Guiseley Practice, Leeds: patient reviews and CQC rating

Menston and Guiseley Practice is a GP practice in Leeds with 12,153 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 2.8 full-time-equivalent qualified GPs, or 4,294 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Menston and Guiseley Practice

Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.

On overall experience it is 10th of the 71 practices in Leeds with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (87%). 102 patients answered the survey (response rate 34%).

Survey questionMenston and Guiseley PracticeWest YorkshireEngland
Overall experience good87%76%77%
Easy to contact by phone91%53%57%
Easy to contact via the website88%54%58%
Easy to contact via the NHS App66%52%54%
Reception team helpful95%84%85%
Last contact good92%70%73%
Wait for appointment about right64%70%69%
Listened to well98%87%87%
Treated with care and concern91%85%86%
Confidence and trust in the clinician97%92%93%
Needs met97%90%90%

In the Friends and Family Test for July 2026, 96% of 284 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Menston and Guiseley Practice is Good, published in October 2019. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (June 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveOutstanding
EffectiveGood

12,153 patients were registered at Menston and Guiseley Practice in September 2026, up 1.0% on a year earlier (England: down 1.1%).

25% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 4,294 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.8 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.13.9
August 20242.15.0
August 20252.95.7
August 20262.85.8

From June 2026 to August 2026 the practice recorded 4,233 appointments a month, or 348 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 35% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureMenston and Guiseley PracticeWest YorkshireEngland
Appointments per 1,000 patients a month348579510
Face to face75%66%63%
Same day as booked35%45%45%
More than 28 days after booking5%7%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for cancer (5.2% against 3.8%), atrial fibrillation (3.1% against 2.2%) and stroke or TIA (2.6% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%), COPD (1.4% against 1.9%) and depression (10.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 6.2 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 86.6 years for women and 82.8 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages17.3%15.2%
Depression18+ yrs10.8%14.3%
Asthma6+ yrs7.7%6.6%
Diabetes17+ yrs6.4%7.9%
CancerAll ages5.2%3.8%
Chronic kidney disease18+ yrs4.4%4.6%
Coronary heart diseaseAll ages3.1%3.0%
Atrial fibrillationAll ages3.1%2.2%
Stroke and TIAAll ages2.6%1.9%
COPDAll ages1.4%1.9%
Heart failureAll ages1.2%1.1%
DementiaAll ages0.9%0.8%
Serious mental illnessAll ages0.8%1.0%
Epilepsy18+ yrs0.7%0.8%
Rheumatoid arthritis16+ yrs0.7%0.8%
Peripheral arterial diseaseAll ages0.6%0.6%
Osteoporosis50+ yrs0.5%1.2%
Learning disabilityAll ages0.4%0.6%
Palliative careAll ages0.4%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2582.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.9%72.2%
Cervical screening (women aged 25 to 49)2023/2482.8%67.5%
Cervical screening (women aged 50 to 64)2023/2482.5%74.9%

50% of the practice's patients live in the LS29 postcode district, followed by LS20 (43%) and LS19 (6%). 63% live in Leeds, the council area the practice is in.

Postcode districtRegistered patientsShare
LS296,01750%
LS205,19343%
LS197616%

Menston and Guiseley Practice, Park Road Medical Centre, Leeds, LS20 8AR. Phone: 01943 874151. Website: www.menstonguiseleypractice.co.uk.

How do patients rate Menston and Guiseley Practice?

In the 2026 GP Patient Survey, 87% of patients described their overall experience of Menston and Guiseley Practice as good, above the England figure of 77%. 91% found it easy to get through by phone.

How many patients are registered at Menston and Guiseley Practice?

12,153 patients were registered in September 2026, up 1.0% on a year earlier.

What is Menston and Guiseley Practice's CQC rating?

Good overall, published in October 2019.

How many GPs does Menston and Guiseley Practice have?

2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 4,294 patients per GP against 2,171 across England.

Are appointments at Menston and Guiseley Practice face to face?

75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Menston and Guiseley Practice's phone number?

01943 874151.

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<a href="https://localgps.co.uk/leeds/menston-and-guiseley-practice">https://localgps.co.uk/leeds/menston-and-guiseley-practice</a>