Kirkham Health Centre, Kirkham: patient reviews and CQC rating
Kirkham Health Centre is a GP practice in Kirkham with 9,852 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 4.7 full-time-equivalent qualified GPs, or 2,087 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kirkham Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
78% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (77%). 123 patients answered the survey (response rate 29%).
| Survey question | Kirkham Health Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 78% | 61% | 57% |
| Easy to contact via the website | 33% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 57% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 76% | 74% | 73% |
| Wait for appointment about right | 47% | 70% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kirkham Health Centre is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,852 patients were registered at Kirkham Health Centre in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 2,087 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 5.1 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 4.6 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 4.7 | 4.7 |
From June 2026 to August 2026 the practice recorded 4,254 appointments a month, or 432 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kirkham Health Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 432 | 471 | 510 |
| Face to face | 61% | 70% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.7% against 14.3%) and COPD (2.6% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), a learning disability (0.3% against 0.6%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.6% | 74.9% |
Kirkham Health Centre, Moor Street, Kirkham, PR4 2DL. Phone: 01772 683420.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ash Tree House Surgery | 0.5 km | 87% |
| Holland House Surgery | 6.7 km | 71% |
| Fernbank Surgery | 6.7 km | 73% |
| Great Eccleston Health Centre | 8.2 km | 60% |
| The Beeches Medical Centre | 8.5 km | 74% |
- Ash Tree House Surgery (87% overall experience good)
How do patients rate Kirkham Health Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Kirkham Health Centre as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Kirkham Health Centre?
9,852 patients were registered in September 2026, down 0.3% on a year earlier.
What is Kirkham Health Centre's CQC rating?
Good overall, published in November 2018.
How many GPs does Kirkham Health Centre have?
4.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,087 patients per GP against 2,171 across England.
Are appointments at Kirkham Health Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kirkham Health Centre's phone number?
01772 683420.