Eastgate Medical Group, Hornsea: patient reviews and CQC rating
Eastgate Medical Group is a GP practice in Hornsea with 12,450 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 7.4 full-time-equivalent qualified GPs, or 1,680 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eastgate Medical Group
Its best result against England is the share who described their overall experience of the practice as good: 86%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
65% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (90%). 104 patients answered the survey (response rate 37%).
| Survey question | Eastgate Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 86% | 79% | 77% |
| Easy to contact by phone | 65% | 59% | 57% |
| Easy to contact via the website | 53% | 62% | 58% |
| Easy to contact via the NHS App | 48% | 59% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 413 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eastgate Medical Group is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,450 patients were registered at Eastgate Medical Group in September 2026, almost the same as a year earlier.
36% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,680 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.2 nurses and 7.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 8.5 |
| August 2024 | 6.9 | 10.1 |
| August 2025 | 7.4 | 9.3 |
| August 2026 | 7.4 | 9.1 |
From June 2026 to August 2026 the practice recorded 7,825 appointments a month, or 629 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Eastgate Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 629 | 559 | 510 |
| Face to face | 59% | 64% | 63% |
| Same day as booked | 51% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.9% against 1.9%), atrial fibrillation (4.5% against 2.2%) and cancer (7.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 21.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 27.4% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 12.1% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 7.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Coronary heart disease | All ages | 5.9% | 3.0% |
| COPD | All ages | 4.9% | 1.9% |
| Atrial fibrillation | All ages | 4.5% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
Eastgate Medical Group, 37 Eastgate, Hornsea, HU18 1LP. Phone: 0844 499 4335.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Leven and Beeford Medical Practice | 9.9 km | 91% |
| Dr Rajeev Raut | 16.0 km | 86% |
| Laurbel Surgery | 16.3 km | 79% |
| Sutton Manor Surgery | 17.3 km | 87% |
| James Alexander Family Practice | 17.4 km | 80% |
- The Leven and Beeford Medical Practice (91% overall experience good)
- The Medical Centre - Driffield (66% overall experience good)
- The Park Surgery (71% overall experience good)
How do patients rate Eastgate Medical Group?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Eastgate Medical Group as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Eastgate Medical Group?
12,450 patients were registered in September 2026, up 0.2% on a year earlier.
What is Eastgate Medical Group's CQC rating?
Good overall, published in May 2016.
How many GPs does Eastgate Medical Group have?
7.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,680 patients per GP against 2,171 across England.
Are appointments at Eastgate Medical Group face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eastgate Medical Group's phone number?
0844 499 4335.