The Park Surgery, Driffield: patient reviews and CQC rating

The Park Surgery is a GP practice in Driffield with 14,678 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 5.9 full-time-equivalent qualified GPs, or 2,488 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about The Park Surgery

Its best result against England is the share who found it easy to contact the practice using the NHS App: 75%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 34%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 5 below by more than the survey's margin of error, and 4 within it.

34% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (81%). 122 patients answered the survey (response rate 41%).

Survey questionThe Park SurgeryHumber and North YorkshireEngland
Overall experience good71%79%77%
Easy to contact by phone34%59%57%
Easy to contact via the website75%62%58%
Easy to contact via the NHS App75%59%54%
Reception team helpful75%86%85%
Last contact good65%76%73%
Wait for appointment about right53%71%69%
Listened to well83%88%87%
Treated with care and concern85%87%86%
Confidence and trust in the clinician87%94%93%
Needs met84%91%90%

CQC's overall rating for The Park Surgery is Good, published in May 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

14,678 patients were registered at The Park Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).

31% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 2,488 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.9 nurses and 11.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.57.5
August 20245.99.0
August 20255.912.8
August 20265.910.8

From June 2026 to August 2026 the practice recorded 6,772 appointments a month, or 461 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 30% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).

37% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureThe Park SurgeryHumber and North YorkshireEngland
Appointments per 1,000 patients a month461559510
Face to face79%64%63%
Same day as booked30%43%45%
More than 28 days after booking6%6%5%
Did not attend4%3%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.8% against 1.2%), heart failure (2.0% against 1.1%) and coronary heart disease (5.1% against 3.0%). It has a lower share for serious mental illness (0.6% against 1.0%) and depression (11.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.5 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 83.0 years for women and 80.4 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages25.0%15.2%
Depression18+ yrs11.2%14.3%
Diabetes17+ yrs10.8%7.9%
Asthma6+ yrs9.5%6.6%
Chronic kidney disease18+ yrs7.5%4.6%
CancerAll ages6.5%3.8%
Coronary heart diseaseAll ages5.1%3.0%
Osteoporosis50+ yrs3.8%1.2%
Atrial fibrillationAll ages3.8%2.2%
Stroke and TIAAll ages3.1%1.9%
COPDAll ages2.7%1.9%
Heart failureAll ages2.0%1.1%
Rheumatoid arthritis16+ yrs1.2%0.8%
DementiaAll ages1.1%0.8%
Epilepsy18+ yrs0.9%0.8%
Peripheral arterial diseaseAll ages0.9%0.6%
Palliative careAll ages0.6%0.6%
Serious mental illnessAll ages0.6%1.0%
Learning disabilityAll ages0.5%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2580.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2583.3%72.2%
Cervical screening (women aged 25 to 49)2023/2481.8%67.5%
Cervical screening (women aged 50 to 64)2023/2481.0%74.9%

98% of the practice's patients live in the YO25 postcode district. 99% live in East Riding of Yorkshire, the council area the practice is in.

Postcode districtRegistered patientsShare
YO2514,38698%

How do patients rate The Park Surgery?

In the 2026 GP Patient Survey, 71% of patients described their overall experience of The Park Surgery as good, against 77% across England. 34% found it easy to get through by phone.

How many patients are registered at The Park Surgery?

14,678 patients were registered in September 2026, up 1.0% on a year earlier.

What is The Park Surgery's CQC rating?

Good overall, published in May 2017.

How many GPs does The Park Surgery have?

5.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,488 patients per GP against 2,171 across England.

Are appointments at The Park Surgery face to face?

79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is The Park Surgery's phone number?

0844 477 3361.

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Cite this page

<a href="https://localgps.co.uk/driffield/the-park-surgery">https://localgps.co.uk/driffield/the-park-surgery</a>