The Homewell Practice, Havant: patient reviews and CQC rating
The Homewell Practice is a GP practice in Havant with 15,174 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 9.1 full-time-equivalent qualified GPs, or 1,671 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Homewell Practice
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who said their needs were met at their last appointment: 76%, below the England figure of 90%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Havant with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (65%). 102 patients answered the survey (response rate 23%).
| Survey question | The Homewell Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 57% | 52% | 57% |
| Easy to contact via the website | 67% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 81% | 70% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 81% | 87% | 87% |
| Treated with care and concern | 84% | 86% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 76% | 89% | 90% |
CQC's overall rating for The Homewell Practice is Good, published in July 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (July 2018).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,174 patients were registered at The Homewell Practice in September 2026, down 0.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 9.1 full-time-equivalent qualified GPs, there are 1,671 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 10.8 nurses and 9.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 7.4 |
| August 2024 | 5.7 | 7.8 |
| August 2025 | 8.4 | 11.6 |
| August 2026 | 9.1 | 12.3 |
From June 2026 to August 2026 the practice recorded 9,081 appointments a month, or 598 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 41% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Homewell Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 598 | 526 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.4% against 1.2%), heart failure (2.2% against 1.1%) and depression (27.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 32.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.4% | 14.3% |
| High blood pressure | All ages | 15.3% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Osteoporosis | 50+ yrs | 4.4% | 1.2% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Dementia | All ages | 1.2% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
The Homewell Practice, Civic Centre Road, Havant, PO9 2AY. Phone: 023 9248 2124. Website: www.homewellpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Bosmere Medical Practice | 0.9 km | 83% |
| Blossom Health | 2.0 km | 74% |
| Emsworth Medical Practice | 2.9 km | 89% |
| Rowlands Castle Surgery | 4.7 km | 94% |
| The Drayton Surgery | 4.8 km | 72% |
- Vine Medical Group (45% overall experience good)
How do patients rate The Homewell Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Homewell Practice as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at The Homewell Practice?
15,174 patients were registered in September 2026, down 0.9% on a year earlier.
What is The Homewell Practice's CQC rating?
Good overall, published in July 2022.
How many GPs does The Homewell Practice have?
9.1 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,671 patients per GP against 2,171 across England.
Are appointments at The Homewell Practice face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Homewell Practice's phone number?
023 9248 2124.