GP surgeries in Ferndown: ratings and patient reviews
There are 4 GP practices in Ferndown, with 30,373 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at The Barcellos Family Practice (92%, England 77%). Across the town there are 1,949 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Ferndown with survey results, the share of patients describing their overall experience as good ranges from 76% at West Moors Group Practice to 92% at The Barcellos Family Practice, with a median of 90% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. The Barcellos Family Practice has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Barcellos Family Practice | 9,001 | 92% | 83% | Good | 1,886 |
| Penny's Hill Practice | 7,398 | 91% | 74% | Good | 1,622 |
| Orchid House Surgery | 8,635 | 90% | 79% | Good | 2,381 |
| West Moors Group Practice | 5,339 | 76% | 71% | Good | 2,035 |
There are 1,949 registered patients per full-time-equivalent qualified GP in Ferndown, fewer than England's 2,171 and Dorset's 1,904. Practices recorded 634 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
39% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.4% over the year (England: shrank 1.1%).
| Measure | Ferndown | Dorset | England |
|---|---|---|---|
| Patients per qualified GP | 1,949 | 1,904 | 2,171 |
| Appointments per 1,000 patients a month | 634 | 612 | 510 |
| Face-to-face appointments | 66% | 63% | 63% |
| Same day as booked | 38% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 39% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Ferndown is dementia (2.2% against 0.8%), and the furthest below is depression (9.6% against 14.3%).
| Condition register | Age group | Ferndown (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 23.0% | 15.2% | 6,932 |
| Depression | 18+ yrs | 9.6% | 14.3% | 2,488 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 2,464 |
| Chronic kidney disease | 18+ yrs | 8.7% | 4.6% | 2,274 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 2,461 |
| Cancer | All ages | 7.4% | 3.8% | 2,222 |
| Coronary heart disease | All ages | 6.2% | 3.0% | 1,875 |
| Atrial fibrillation | All ages | 4.9% | 2.2% | 1,488 |
| Stroke and TIA | All ages | 3.8% | 1.9% | 1,150 |
| COPD | All ages | 2.5% | 1.9% | 744 |
| Heart failure | All ages | 2.2% | 1.1% | 670 |
| Dementia | All ages | 2.2% | 0.8% | 666 |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% | 402 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 194 |
| Palliative care | All ages | 1.1% | 0.6% | 331 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 251 |
| Learning disability | All ages | 0.8% | 0.6% | 243 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 205 |
| Serious mental illness | All ages | 0.8% | 1.0% | 236 |
How many GP practices are there in Ferndown?
4, with 30,373 registered patients in September 2026.
Which GP practice in Ferndown do patients rate highest?
The Barcellos Family Practice: 92% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Ferndown?
1,949 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Ferndown are face to face?
66% of appointments at the town's practices were face to face, against 63% across England.