South Meadow Surgery, Eton: patient reviews and CQC rating
South Meadow Surgery is a GP practice in Eton with 14,156 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 8.6 full-time-equivalent qualified GPs, or 1,647 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Meadow Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
82% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (82%). 84 patients answered the survey (response rate 22%).
| Survey question | South Meadow Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 82% | 56% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 86% | 84% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 88% | 69% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 119 responses rated the practice good or very good (England: 92%).
CQC's overall rating for South Meadow Surgery is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,156 patients were registered at South Meadow Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 8.6 full-time-equivalent qualified GPs, there are 1,647 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 4.8 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 7.2 |
| August 2024 | 7.4 | 8.4 |
| August 2025 | 8.6 | 9.7 |
| August 2026 | 8.6 | 8.6 |
From June 2026 to August 2026 the practice recorded 4,645 appointments a month, or 328 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 38% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | South Meadow Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 328 | 451 | 510 |
| Face to face | 73% | 60% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%). It has a lower share for a learning disability (0.4% against 0.6%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 11.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.2% | 14.3% |
| High blood pressure | All ages | 13.9% | 15.2% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| COPD | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
South Meadow Surgery, 3 Church Close, High Street, Eton, SL4 6AP. Phone: 01753 864545. Website: www.dedworthmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sheet Street Surgery | 1.1 km | 90% |
| Clarence Medical Centre | 1.2 km | 78% |
| Dr Jabbar & Partners | 1.5 km | 71% |
| Chapel Medical Centre | 2.2 km | 63% |
| Herschel Medical Centre | 2.3 km | 79% |
- Clarence Medical Centre (78% overall experience good)
- Datchet Health Centre (78% overall experience good)
- Dr Jabbar & Partners (71% overall experience good)
- Sheet Street Surgery (90% overall experience good)
- The Health Centre (82% overall experience good)
How do patients rate South Meadow Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of South Meadow Surgery as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at South Meadow Surgery?
14,156 patients were registered in September 2026, down 1.4% on a year earlier.
What is South Meadow Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does South Meadow Surgery have?
8.6 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,647 patients per GP against 2,171 across England.
Are appointments at South Meadow Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Meadow Surgery's phone number?
01753 864545.