Dr S Bhadra & Dr A Padiyar Partners, Erith: patient reviews and CQC rating
Dr S Bhadra & Dr A Padiyar Partners is a GP practice in Erith with 12,239 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 2.1 full-time-equivalent qualified GPs, or 5,737 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr S Bhadra & Dr A Padiyar Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Erith with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (63%). 137 patients answered the survey (response rate 24%).
| Survey question | Dr S Bhadra & Dr A Padiyar Partners | South East London | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 46% | 57% | 57% |
| Easy to contact via the website | 52% | 58% | 58% |
| Easy to contact via the NHS App | 67% | 55% | 54% |
| Reception team helpful | 78% | 85% | 85% |
| Last contact good | 63% | 73% | 73% |
| Wait for appointment about right | 55% | 65% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr S Bhadra & Dr A Padiyar Partners is Good, published in August 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,239 patients were registered at Dr S Bhadra & Dr A Padiyar Partners in September 2026, down 2.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 5,737 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.8 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 4.3 |
| August 2026 | 2.1 | 4.3 |
From June 2026 to August 2026 the practice recorded 4,574 appointments a month, or 374 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 24% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr S Bhadra & Dr A Padiyar Partners | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 374 | 399 | 510 |
| Face to face | 49% | 54% | 63% |
| Same day as booked | 24% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.0% against 7.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), dementia (0.4% against 0.8%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 26.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Diabetes | 17+ yrs | 11.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Asthma | 6+ yrs | 4.0% | 6.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.1% | 74.9% |
Dr S Bhadra & Dr A Padiyar Partners, Erith Health Centre, 50 Pier Road, Erith, DA8 1RQ. Phone: 01322 330283. Website: www.theriversidesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northumberland Heath Medical Centre | 1.1 km | 75% |
| Slade Green Medical Centre | 1.2 km | 63% |
| Belvedere Medical Centre | 2.5 km | 71% |
| Lyndhurst Medical Centre | 2.5 km | 81% |
| Dr Davies & Partner | 3.0 km | 61% |
- Belvedere Medical Centre (71% overall experience good)
- Bexley Medical Group (80% overall experience good)
- Crayford Town Surgery (64% overall experience good)
- Lakeside Medical Practice (61% overall experience good)
- Northumberland Heath Medical Centre (75% overall experience good)
- Slade Green Medical Centre (63% overall experience good)
How do patients rate Dr S Bhadra & Dr A Padiyar Partners?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Dr S Bhadra & Dr A Padiyar Partners as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Dr S Bhadra & Dr A Padiyar Partners?
12,239 patients were registered in September 2026, down 2.5% on a year earlier.
What is Dr S Bhadra & Dr A Padiyar Partners's CQC rating?
Good overall, published in August 2022.
How many GPs does Dr S Bhadra & Dr A Padiyar Partners have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 5,737 patients per GP against 2,171 across England.
Are appointments at Dr S Bhadra & Dr A Padiyar Partners face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr S Bhadra & Dr A Padiyar Partners's phone number?
01322 330283.