Lyndhurst Medical Centre, Bexleyheath: patient reviews and CQC rating
Lyndhurst Medical Centre is a GP practice in Bexleyheath with 19,394 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 6.3 full-time-equivalent qualified GPs, or 3,082 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lyndhurst Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 1st of the 4 practices in Bexleyheath with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (93%). 112 patients answered the survey (response rate 28%).
| Survey question | Lyndhurst Medical Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 76% | 57% | 57% |
| Easy to contact via the website | 74% | 58% | 58% |
| Easy to contact via the NHS App | 68% | 55% | 54% |
| Reception team helpful | 90% | 85% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 67% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 258 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lyndhurst Medical Centre is Good, published in October 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,394 patients were registered at Lyndhurst Medical Centre in September 2026, up 54.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 3,082 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 4.1 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 6.8 |
| August 2024 | 4.4 | 9.3 |
| August 2025 | 4.6 | 8.6 |
| August 2026 | 6.3 | 12.5 |
From June 2026 to August 2026 the practice recorded 12,336 appointments a month, or 636 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lyndhurst Medical Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 636 | 399 | 510 |
| Face to face | 41% | 54% | 63% |
| Same day as booked | 61% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), dementia (1.5% against 0.8%) and chronic kidney disease (6.1% against 4.6%). It has a lower share for osteoporosis (0.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Lyndhurst Medical Centre, 41 Lyndhurst Road, Bexleyheath, DA7 6DL. Phone: 01322 525000. Website: www.lyndhurstroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Albion Surgery | 1.1 km | 71% |
| Dr Davies & Partner | 1.8 km | 61% |
| Northumberland Heath Medical Centre | 1.8 km | 75% |
| Crayford Town Surgery | 2.0 km | 64% |
| Plas Meddyg Surgery | 2.3 km | 83% |
- Plas Meddyg Surgery (83% overall experience good)
- The Albion Surgery (71% overall experience good)
How do patients rate Lyndhurst Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Lyndhurst Medical Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Lyndhurst Medical Centre?
19,394 patients were registered in September 2026, up 54.7% on a year earlier.
What is Lyndhurst Medical Centre's CQC rating?
Good overall, published in October 2021.
How many GPs does Lyndhurst Medical Centre have?
6.3 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,082 patients per GP against 2,171 across England.
Are appointments at Lyndhurst Medical Centre face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lyndhurst Medical Centre's phone number?
01322 525000.