Plas Meddyg Surgery, Bexley: patient reviews and CQC rating
Plas Meddyg Surgery is a GP practice in Bexley with 7,320 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.0 full-time-equivalent qualified GPs, or 2,440 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Plas Meddyg Surgery
Its best result against England is the share who found the reception and administrative team helpful: 99%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
71% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (81%). 92 patients answered the survey (response rate 27%).
| Survey question | Plas Meddyg Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | 45% | 58% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 99% | 85% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 66% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 233 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Plas Meddyg Surgery is Good, published in May 2016. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,320 patients were registered at Plas Meddyg Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,440 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 6.9 |
| August 2024 | 3.6 | 6.8 |
| August 2025 | 3.0 | 6.2 |
| August 2026 | 3.0 | 6.2 |
From June 2026 to August 2026 the practice recorded 2,678 appointments a month, or 366 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 36% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Plas Meddyg Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 366 | 399 | 510 |
| Face to face | 80% | 54% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.9% against 2.2%). It has a lower share for COPD (0.7% against 1.9%), a learning disability (0.3% against 0.6%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 6.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.7% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| COPD | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Plas Meddyg Surgery, 40 Parkhill Road, Bexley, DA5 1HU. Phone: 01322 470595.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Albion Surgery | 1.3 km | 71% |
| Lyndhurst Medical Centre | 2.3 km | 81% |
| Crayford Town Surgery | 2.7 km | 64% |
| Ingleton Avenue Surgery | 3.1 km | 93% |
| Barnard Medical Group | 3.2 km | 70% |
- Lyndhurst Medical Centre (81% overall experience good)
- The Albion Surgery (71% overall experience good)
How do patients rate Plas Meddyg Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Plas Meddyg Surgery as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Plas Meddyg Surgery?
7,320 patients were registered in September 2026, down 0.6% on a year earlier.
What is Plas Meddyg Surgery's CQC rating?
Good overall, published in May 2016.
How many GPs does Plas Meddyg Surgery have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,440 patients per GP against 2,171 across England.
Are appointments at Plas Meddyg Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Plas Meddyg Surgery's phone number?
01322 470595.