East Cowes Medical Centre, East Cowes: patient reviews and CQC rating
East Cowes Medical Centre is a GP practice in East Cowes with 8,695 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 4.2 full-time-equivalent qualified GPs, or 2,051 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about East Cowes Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its result closest to England is the share who said they were treated with care and concern: 86%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
67% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (86%). 127 patients answered the survey (response rate 36%).
| Survey question | East Cowes Medical Centre | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 87% | 74% | 77% |
| Easy to contact by phone | 67% | 52% | 57% |
| Easy to contact via the website | 76% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 81% | 70% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 86% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for East Cowes Medical Centre is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,695 patients were registered at East Cowes Medical Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,051 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 5.0 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 5.1 |
| August 2024 | 3.3 | 5.5 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 4.2 | 5.1 |
From June 2026 to August 2026 the practice recorded 7,843 appointments a month, or 902 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 31% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | East Cowes Medical Centre | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 902 | 526 | 510 |
| Face to face | 69% | 58% | 63% |
| Same day as booked | 31% | 43% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.7% against 0.6%), COPD (3.0% against 1.9%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for osteoporosis (0.1% against 1.2%) and depression (11.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.0% | 15.2% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Peripheral arterial disease | All ages | 1.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.1% | 74.9% |
East Cowes Medical Centre, Church Path, East Cowes, PO32 6RP. Phone: 01983 284333. Website: www.eastcoweshealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr B Parsons & Partners | 1.3 km | 61% |
| Medina Healthcare | 5.3 km | 78% |
| Newport Health Centre | 7.5 km | 68% |
| Solent View Medical Practice | 7.8 km | 67% |
| The Stubbington Medical Practice | 9.0 km | 57% |
- Argyll House Surgery (81% overall experience good)
- Dr Cooney & Partners (80% overall experience good)
- Esplanade Surgery (72% overall experience good)
- Medina Healthcare (78% overall experience good)
- Tower House Surgery (82% overall experience good)
How do patients rate East Cowes Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of East Cowes Medical Centre as good, above the England figure of 77%. 67% found it easy to get through by phone.
How many patients are registered at East Cowes Medical Centre?
8,695 patients were registered in September 2026, down 0.9% on a year earlier.
What is East Cowes Medical Centre's CQC rating?
Good overall, published in May 2019.
How many GPs does East Cowes Medical Centre have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,051 patients per GP against 2,171 across England.
Are appointments at East Cowes Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is East Cowes Medical Centre's phone number?
01983 284333.