East Lynne Medical Centre, Clacton On Sea: patient reviews and CQC rating
East Lynne Medical Centre is a GP practice in Clacton On Sea with 8,809 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 1.1 full-time-equivalent qualified GPs, or 8,258 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about East Lynne Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its weakest is the share who said the healthcare professional was good at listening to them: 81%, against 87% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 6 practices in Clacton On Sea with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (79%). 98 patients answered the survey (response rate 23%).
| Survey question | East Lynne Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 62% | 50% | 57% |
| Easy to contact via the website | 73% | 56% | 58% |
| Easy to contact via the NHS App | 66% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 76% | 70% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 81% | 84% | 87% |
| Treated with care and concern | 87% | 83% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for East Lynne Medical Centre is Good, published in November 2021. One key question is rated differently: Well-led Outstanding. Its previous overall rating was Requires Improvement (December 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,809 patients were registered at East Lynne Medical Centre in September 2026, up 1.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 8,258 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 6.1 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 4,767 appointments a month, or 541 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
18% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | East Lynne Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 541 | 480 | 510 |
| Face to face | 50% | 69% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (2.0% against 0.6%), serious mental illness (2.1% against 1.0%) and epilepsy (1.6% against 0.8%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 47.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 74.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.1% | 14.3% |
| High blood pressure | All ages | 20.4% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 10.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Serious mental illness | All ages | 2.1% | 1.0% |
| Learning disability | All ages | 2.0% | 0.6% |
| Heart failure | All ages | 1.9% | 1.1% |
| Epilepsy | 18+ yrs | 1.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
East Lynne Medical Centre, 3-5 Wellesley Road, Clacton On Sea, CO15 3PP. Phone: 01255 220010. Website: www.eastlynnemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ranworth Surgery | 0.1 km | 73% |
| Old Road Medical Practice | 0.5 km | 57% |
| St James Surgery | 0.5 km | 96% |
| Clacton Community Practices | 2.6 km | 77% |
| Crusader Surgery | 3.1 km | 60% |
- Crusader Surgery (60% overall experience good)
- Old Road Medical Practice (57% overall experience good)
- Thorpe-le-Soken Surgery (76% overall experience good)
How do patients rate East Lynne Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of East Lynne Medical Centre as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at East Lynne Medical Centre?
8,809 patients were registered in September 2026, up 1.8% on a year earlier.
What is East Lynne Medical Centre's CQC rating?
Good overall, published in November 2021.
How many GPs does East Lynne Medical Centre have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 8,258 patients per GP against 2,171 across England.
Are appointments at East Lynne Medical Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is East Lynne Medical Centre's phone number?
01255 220010.