Thorpe-le-Soken Surgery, Thorpe-le-Soken: patient reviews and CQC rating
Thorpe-le-Soken Surgery is a GP practice in Thorpe-le-Soken with 7,561 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 2.6 full-time-equivalent qualified GPs, or 2,864 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thorpe-le-Soken Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (74%). 105 patients answered the survey (response rate 35%).
| Survey question | Thorpe-le-Soken Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 66% | 50% | 57% |
| Easy to contact via the website | 53% | 56% | 58% |
| Easy to contact via the NHS App | 54% | 51% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 68% | 70% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 91% | 84% | 87% |
| Treated with care and concern | 92% | 83% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 362 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Thorpe-le-Soken Surgery is Good, published in October 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,561 patients were registered at Thorpe-le-Soken Surgery in September 2026, almost the same as a year earlier.
32% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,864 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 4.2 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 4,926 appointments a month, or 652 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 43% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
12% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Thorpe-le-Soken Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 652 | 480 | 510 |
| Face to face | 57% | 69% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.3% against 0.6%), chronic kidney disease (8.5% against 4.6%) and a learning disability (1.0% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.5% | 4.6% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Palliative care | All ages | 2.3% | 0.6% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Thorpe-le-Soken Surgery, The Surgery, High Street, Thorpe-le-Soken, CO16 0EA. Phone: 01255 861850. Website: www.thorpe-le-sokensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crusader Surgery | 4.4 km | 60% |
| Dr Michael Coggan | 5.7 km | 80% |
| Caradoc Surgery | 6.1 km | 84% |
| Great Bentley Surgery | 6.7 km | 88% |
| Old Road Medical Practice | 7.0 km | 57% |
- Crusader Surgery (60% overall experience good)
- East Lynne Medical Centre (86% overall experience good)
- Old Road Medical Practice (57% overall experience good)
How do patients rate Thorpe-le-Soken Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Thorpe-le-Soken Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Thorpe-le-Soken Surgery?
7,561 patients were registered in September 2026, up 0.4% on a year earlier.
What is Thorpe-le-Soken Surgery's CQC rating?
Good overall, published in October 2022.
How many GPs does Thorpe-le-Soken Surgery have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,864 patients per GP against 2,171 across England.
Are appointments at Thorpe-le-Soken Surgery face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thorpe-le-Soken Surgery's phone number?
01255 861850.