Manor View Practice, Bushey: patient reviews and CQC rating
Manor View Practice is a GP practice in Bushey with 48,667 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 24.0 full-time-equivalent qualified GPs, or 2,027 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manor View Practice
Its best result against England is the share who found it easy to contact the practice through its website: 68%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 85%, against 90% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 3 practices in Bushey with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (84%). 111 patients answered the survey (response rate 21%).
| Survey question | Manor View Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 52% | 52% | 57% |
| Easy to contact via the website | 68% | 60% | 58% |
| Easy to contact via the NHS App | 62% | 52% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 83% | 71% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 20 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Manor View Practice is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
48,667 patients were registered at Manor View Practice in September 2026, up 0.6% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 24.0 full-time-equivalent qualified GPs, there are 2,027 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 7.2 nurses and 12.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 18.5 | 19.6 |
| August 2024 | 24.3 | 25.3 |
| August 2025 | 22.8 | 26.0 |
| August 2026 | 24.0 | 26.1 |
From June 2026 to August 2026 the practice recorded 21,939 appointments a month, or 451 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 49% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Manor View Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 451 | 521 | 510 |
| Face to face | 54% | 62% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.7% against 0.6%). It has a lower share for peripheral arterial disease (0.3% against 0.6%), heart failure (0.7% against 1.1%) and stroke or TIA (1.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Manor View Practice, Manor View Practice, Bushey Health Centre, London Road, Bushey, WD23 2NN. Phone: 01923 225224. Website: www.manorviewpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Attenborough Surgery | 0.0 km | 82% |
| Upton Road Surgery | 2.2 km | 71% |
| Suthergrey House Medical Centre | 2.4 km | 68% |
| Little Bushey Surgery | 2.5 km | 91% |
| South Oxhey Surgery | 2.5 km | 82% |
How do patients rate Manor View Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Manor View Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Manor View Practice?
48,667 patients were registered in September 2026, up 0.6% on a year earlier.
What is Manor View Practice's CQC rating?
Good overall, published in February 2020.
How many GPs does Manor View Practice have?
24.0 full-time-equivalent qualified GPs (43 qualified GPs by headcount), which is 2,027 patients per GP against 2,171 across England.
Are appointments at Manor View Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manor View Practice's phone number?
01923 225224.