GP surgeries in Broxbourne: ratings and patient reviews
There are 2 GP practices in Broxbourne, with 21,987 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at The Maples (73%, England 77%). Across the town there are 1,762 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Broxbourne with survey results, the share of patients describing their overall experience as good ranges from 69% at Park Lane Surgery to 73% at The Maples, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. The Maples has the highest share finding it easy to get through by phone (42%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Maples | 12,138 | 73% | 42% | Good | 2,709 |
| Park Lane Surgery | 9,849 | 69% | 35% | Requires improvement | 1,231 |
There are 1,762 registered patients per full-time-equivalent qualified GP in Broxbourne, fewer than England's 2,171 and Central East's 2,348. Practices recorded 508 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 58% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Broxbourne | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,762 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 508 | 521 | 510 |
| Face-to-face appointments | 46% | 62% | 63% |
| Same day as booked | 58% | 48% | 45% |
| Did not attend | 1% | 4% | 4% |
| Patients aged 65 or over | 20% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Broxbourne is palliative care (0.8% against 0.6%), and the furthest below is peripheral arterial disease (0.3% against 0.6%).
| Condition register | Age group | Broxbourne (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% | 3,364 |
| Depression | 18+ yrs | 11.1% | 14.3% | 1,964 |
| Diabetes | 17+ yrs | 7.1% | 7.9% | 1,277 |
| Asthma | 6+ yrs | 5.8% | 6.6% | 1,225 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 775 |
| Cancer | All ages | 4.0% | 3.8% | 918 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 615 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 527 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 371 |
| COPD | All ages | 1.5% | 1.9% | 336 |
| Heart failure | All ages | 0.9% | 1.1% | 209 |
| Palliative care | All ages | 0.8% | 0.6% | 178 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 67 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 131 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 122 |
| Dementia | All ages | 0.7% | 0.8% | 150 |
| Serious mental illness | All ages | 0.6% | 1.0% | 143 |
| Learning disability | All ages | 0.5% | 0.6% | 118 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 76 |
How many GP practices are there in Broxbourne?
2, with 21,987 registered patients in September 2026.
Which GP practice in Broxbourne do patients rate highest?
The Maples: 73% of patients described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients are there per GP in Broxbourne?
1,762 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Broxbourne are face to face?
46% of appointments at the town's practices were face to face, against 63% across England.