Rockleigh Court Surgery, Brentwood: patient reviews and CQC rating
Rockleigh Court Surgery is a GP practice in Brentwood with 7,249 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 2.1 full-time-equivalent qualified GPs, or 3,373 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rockleigh Court Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 62%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 37%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 7th of the 7 practices in Brentwood with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (60%). 107 patients answered the survey (response rate 28%).
| Survey question | Rockleigh Court Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 68% | 74% | 77% |
| Easy to contact by phone | 62% | 50% | 57% |
| Easy to contact via the website | 53% | 56% | 58% |
| Easy to contact via the NHS App | 37% | 51% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 74% | 70% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 85% | 84% | 87% |
| Treated with care and concern | 82% | 83% | 86% |
| Confidence and trust in the clinician | 88% | 91% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for Rockleigh Court Surgery is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,249 patients were registered at Rockleigh Court Surgery in September 2026, down 1.9% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,373 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,092 appointments a month, or 289 per 1,000 registered patients (England: 510). 100% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Rockleigh Court Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 289 | 480 | 510 |
| Face to face | 100% | 69% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%). It has a lower share for a learning disability (0.3% against 0.6%), depression (8.2% against 14.3%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 7.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 8.2% | 14.3% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Rockleigh Court Surgery, 136 Hutton Road, Shenfield, Brentwood, CM15 8NN. Phone: 01277 223844.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Neill and Partners | 0.3 km | 83% |
| The Tile House Partnership | 1.6 km | 81% |
| The New Surgery | 1.7 km | 75% |
| The Highwood Surgery | 2.2 km | 93% |
| Beechwood Surgery | 3.4 km | 79% |
- Beechwood Surgery (79% overall experience good)
- Deal Tree Health Centre (88% overall experience good)
- Dr S Neill and Partners (83% overall experience good)
- The Highwood Surgery (93% overall experience good)
- The New Folly Surgery (66% overall experience good)
- The New Surgery (75% overall experience good)
- The Tile House Partnership (81% overall experience good)
How do patients rate Rockleigh Court Surgery?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Rockleigh Court Surgery as good, below the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Rockleigh Court Surgery?
7,249 patients were registered in September 2026, down 1.9% on a year earlier.
What is Rockleigh Court Surgery's CQC rating?
Good overall, published in February 2016.
How many GPs does Rockleigh Court Surgery have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,373 patients per GP against 2,171 across England.
Are appointments at Rockleigh Court Surgery face to face?
100% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rockleigh Court Surgery's phone number?
01277 223844.