Mount Chambers Medical Practice, Braintree: patient reviews and CQC rating
Mount Chambers Medical Practice is a GP practice in Braintree with 13,698 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 4.5 full-time-equivalent qualified GPs, or 3,058 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mount Chambers Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 5 practices in Braintree with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (73%). 121 patients answered the survey (response rate 33%).
| Survey question | Mount Chambers Medical Practice | Essex | England |
|---|---|---|---|
| Overall experience good | 64% | 74% | 77% |
| Easy to contact by phone | 35% | 50% | 57% |
| Easy to contact via the website | 58% | 56% | 58% |
| Easy to contact via the NHS App | 43% | 51% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 69% | 70% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 81% | 83% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Mount Chambers Medical Practice is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,698 patients were registered at Mount Chambers Medical Practice in September 2026, down 0.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 3,058 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 4.0 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 12.6 |
| August 2024 | 5.1 | 13.0 |
| August 2025 | 5.1 | 9.8 |
| August 2026 | 4.5 | 11.1 |
From June 2026 to August 2026 the practice recorded 5,978 appointments a month, or 436 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 45% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Mount Chambers Medical Practice | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 436 | 480 | 510 |
| Face to face | 64% | 69% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 18.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Mount Chambers Medical Practice, 92 Coggeshall Road, Braintree, CM7 9BY. Phone: 01376 553415. Website: www.mountchamberssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Blyth's Meadow Surgery | 0.5 km | 87% |
| Blandford Medical Centre | 0.9 km | 69% |
| Church Lane Surgery | 1.3 km | 58% |
| Silver End Surgery | 6.0 km | 42% |
| The Elizabeth Courtauld Partnership | 8.9 km | 79% |
- Blandford Medical Centre (69% overall experience good)
- Blyth's Meadow Surgery (87% overall experience good)
How do patients rate Mount Chambers Medical Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Mount Chambers Medical Practice as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Mount Chambers Medical Practice?
13,698 patients were registered in September 2026, down 0.6% on a year earlier.
What is Mount Chambers Medical Practice's CQC rating?
Good overall, published in November 2017.
How many GPs does Mount Chambers Medical Practice have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,058 patients per GP against 2,171 across England.
Are appointments at Mount Chambers Medical Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mount Chambers Medical Practice's phone number?
01376 553415.