Bradford Student Health Service, Bradford: patient reviews and CQC rating
Bradford Student Health Service is a GP practice in Bradford with 8,502 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 1.8 full-time-equivalent qualified GPs, or 4,776 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bradford Student Health Service
Its best result against England is the share who found it easy to get through to the practice by phone: 70%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 13th of the 42 practices in Bradford with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (81%). 96 patients answered the survey (response rate 11%).
| Survey question | Bradford Student Health Service | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 76% | 77% |
| Easy to contact by phone | 70% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 86% | 84% | 85% |
| Last contact good | 78% | 70% | 73% |
| Wait for appointment about right | 64% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 81% of 166 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bradford Student Health Service is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,502 patients were registered at Bradford Student Health Service in September 2026, down 15.2% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 4,776 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.8 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 5,806 appointments a month, or 683 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 68% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Bradford Student Health Service | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 683 | 579 | 510 |
| Face to face | 61% | 66% | 63% |
| Same day as booked | 68% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.0% against 0.8%), palliative or supportive care needs (0.0% against 0.6%) and peripheral arterial disease (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 53.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.7 years for women and 73.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 3.5% | 14.3% |
| High blood pressure | All ages | 2.6% | 15.2% |
| Diabetes | 17+ yrs | 1.6% | 7.9% |
| Asthma | 6+ yrs | 1.5% | 6.6% |
| Cancer | All ages | 0.3% | 3.8% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Chronic kidney disease | 18+ yrs | 0.2% | 4.6% |
| Coronary heart disease | All ages | 0.2% | 3.0% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Stroke and TIA | All ages | 0.1% | 1.9% |
| Learning disability | All ages | 0.1% | 0.6% |
| COPD | All ages | 0.1% | 1.9% |
| Heart failure | All ages | 0.1% | 1.1% |
| Atrial fibrillation | All ages | 0.0% | 2.2% |
| Dementia | All ages | 0.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 44.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
Bradford Student Health Service, Laisteridge Lane, Bradford, BD5 0HR. Phone: 01274 371380. Website: www.bradfordstudenthealth.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Horton Park Medical Practice | 0.3 km | 68% |
| Dr I.M. Raja & Partner | 0.4 km | 91% |
| Dr Ishtiaq Gilkar | 0.4 km | 60% |
| Grange Medical Centre | 0.6 km | 45% |
| Park Grange Medical Centre | 0.7 km | 77% |
- Clarendon Medical Centre (68% overall experience good)
- Dr I.M. Raja & Partner (91% overall experience good)
- Dr Ishtiaq Gilkar (60% overall experience good)
- Frizinghall Medical Centre (79% overall experience good)
- Grange Medical Centre (45% overall experience good)
- Kensington Street Surgery Practice (86% overall experience good)
- New Otley Road Medical Practice (65% overall experience good)
- Park Grange Medical Centre (77% overall experience good)
- Thornbury Medical Practice (57% overall experience good)
How do patients rate Bradford Student Health Service?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Bradford Student Health Service as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Bradford Student Health Service?
8,502 patients were registered in September 2026, down 15.2% on a year earlier.
What is Bradford Student Health Service's CQC rating?
Good overall, published in August 2016.
How many GPs does Bradford Student Health Service have?
1.8 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,776 patients per GP against 2,171 across England.
Are appointments at Bradford Student Health Service face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bradford Student Health Service's phone number?
01274 371380.