The Cambridge Practice, Aldershot: patient reviews and CQC rating
The Cambridge Practice is a GP practice in Aldershot with 21,728 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 7.1 full-time-equivalent qualified GPs, or 3,061 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Cambridge Practice
Its best result against England is the share who said they were treated with care and concern: 87%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 37%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 4 practices in Aldershot with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (66%). 107 patients answered the survey (response rate 21%).
| Survey question | The Cambridge Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 43% | 52% | 57% |
| Easy to contact via the website | 58% | 55% | 58% |
| Easy to contact via the NHS App | 37% | 51% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 63% | 70% | 73% |
| Wait for appointment about right | 57% | 65% | 69% |
| Listened to well | 83% | 87% | 87% |
| Treated with care and concern | 87% | 86% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 211 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Cambridge Practice is Good, published in October 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
21,728 patients were registered at The Cambridge Practice in September 2026, down 2.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 3,061 patients per GP, more than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 5.1 nurses and 13.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 8.8 |
| August 2024 | 5.5 | 7.3 |
| August 2025 | 7.0 | 8.9 |
| August 2026 | 7.1 | 9.9 |
From June 2026 to August 2026 the practice recorded 17,999 appointments a month, or 828 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Cambridge Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 828 | 526 | 510 |
| Face to face | 30% | 58% | 63% |
| Same day as booked | 64% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.1% against 14.3%) and diabetes (9.8% against 7.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), dementia (0.5% against 0.8%) and stroke or TIA (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 17.0% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
The Cambridge Practice, Aldershot Centre for Health, Hospital Hill, Aldershot, GU11 1AY. Phone: 01252 344868.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Wellington Practice | 0.0 km | 69% |
| Princes Gardens Surgery | 0.4 km | 85% |
| The Border Practice | 2.3 km | 67% |
| North Camp Surgery | 2.8 km | 77% |
| Farnham Park Health Group | 4.0 km | 62% |
- Princes Gardens Surgery (85% overall experience good)
- The Border Practice (67% overall experience good)
- The Wellington Practice (69% overall experience good)
How do patients rate The Cambridge Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Cambridge Practice as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at The Cambridge Practice?
21,728 patients were registered in September 2026, down 2.5% on a year earlier.
What is The Cambridge Practice's CQC rating?
Good overall, published in October 2021.
How many GPs does The Cambridge Practice have?
7.1 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 3,061 patients per GP against 2,171 across England.
Are appointments at The Cambridge Practice face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Cambridge Practice's phone number?
01252 344868.