Holderness Health, Withernsea: patient reviews and CQC rating
Holderness Health is a GP practice in Withernsea with 33,370 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 20.1 full-time-equivalent qualified GPs, or 1,656 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Holderness Health
Its best result against England is the share who said they were treated with care and concern: 93%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (71%). 182 patients answered the survey (response rate 33%).
| Survey question | Holderness Health | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 43% | 59% | 57% |
| Easy to contact via the website | 61% | 62% | 58% |
| Easy to contact via the NHS App | 60% | 59% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 69% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 4,150 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Holderness Health is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
33,370 patients were registered at Holderness Health in September 2026, down 1.0% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 20.1 full-time-equivalent qualified GPs, there are 1,656 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 10.8 nurses and 36.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 21.5 | 29.2 |
| August 2024 | 22.0 | 32.9 |
| August 2025 | 22.9 | 32.7 |
| August 2026 | 20.1 | 29.3 |
From June 2026 to August 2026 the practice recorded 21,801 appointments a month, or 653 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 32% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Holderness Health | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 653 | 559 | 510 |
| Face to face | 73% | 64% | 63% |
| Same day as booked | 32% | 43% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), COPD (3.8% against 1.9%) and coronary heart disease (5.5% against 3.0%). It has a lower share for osteoporosis (0.6% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 21.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.3% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 11.4% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Holderness Health, St Nicholas Surgery, Queen Street, Withernsea, HU19 2PZ. Phone: 01964 613221. Website: www.holdernesshealth.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr RK Mathews | 18.4 km | 70% |
| Greenlands Surgery | 18.4 km | 98% |
| Stirling Medical Centre | 18.4 km | 90% |
| Open Door Health Limited | 18.7 km | 74% |
| Quayside Medical Centre | 18.7 km | 83% |
How do patients rate Holderness Health?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Holderness Health as good, above the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Holderness Health?
33,370 patients were registered in September 2026, down 1.0% on a year earlier.
What is Holderness Health's CQC rating?
Good overall, published in November 2022.
How many GPs does Holderness Health have?
20.1 full-time-equivalent qualified GPs (24 qualified GPs by headcount), which is 1,656 patients per GP against 2,171 across England.
Are appointments at Holderness Health face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Holderness Health's phone number?
01964 613221.