Launceston Close Surgery, Winsford: patient reviews and CQC rating
Launceston Close Surgery is a GP practice in Winsford with 5,481 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 1.5 full-time-equivalent qualified GPs, or 3,638 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Launceston Close Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 65%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 5 practices in Winsford with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (81%). 128 patients answered the survey (response rate 26%).
| Survey question | Launceston Close Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 85% | 78% | 77% |
| Easy to contact by phone | 86% | 57% | 57% |
| Easy to contact via the website | 67% | 55% | 58% |
| Easy to contact via the NHS App | 68% | 53% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 87% | 73% | 73% |
| Wait for appointment about right | 65% | 73% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
CQC's overall rating for Launceston Close Surgery is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,481 patients were registered at Launceston Close Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 3,638 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.2 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 3,156 appointments a month, or 576 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 50% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Launceston Close Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 576 | 492 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%), depression (21.9% against 14.3%) and asthma (9.3% against 6.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 32.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.9% | 14.3% |
| High blood pressure | All ages | 15.4% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Launceston Close Surgery, 9-10 Launceston Close, Winsford, CW7 1LY. Phone: 01606 544744. Website: www.launcestonclosesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Swanlow Medical Centre | 1.2 km | 81% |
| High Street Medical Practice | 1.2 km | 85% |
| The Weaver Vale Surgery | 1.2 km | 89% |
| Willow Wood Surgery | 2.9 km | 87% |
| Oaklands | 6.5 km | 85% |
- High Street Medical Practice (85% overall experience good)
- Swanlow Medical Centre (81% overall experience good)
- The Weaver Vale Surgery (89% overall experience good)
- Willow Wood Surgery (87% overall experience good)
How do patients rate Launceston Close Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Launceston Close Surgery as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at Launceston Close Surgery?
5,481 patients were registered in September 2026, down 0.7% on a year earlier.
What is Launceston Close Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Launceston Close Surgery have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,638 patients per GP against 2,171 across England.
Are appointments at Launceston Close Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Launceston Close Surgery's phone number?
01606 544744.