The Redwell Medical Centre, Wellingborough: patient reviews and CQC rating
The Redwell Medical Centre is a GP practice in Wellingborough with 12,229 registered patients (September 2026). In the 2026 GP Patient Survey, 52% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 4.1 full-time-equivalent qualified GPs, or 3,017 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Redwell Medical Centre
Its result closest to England is the share who said their needs were met at their last appointment: 84%, against 90% across England. Its weakest is the share who described their overall experience of the practice as good: 52%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 9th of the 9 practices in Wellingborough with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (66%). 88 patients answered the survey (response rate 25%).
| Survey question | The Redwell Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 52% | 74% | 77% |
| Easy to contact by phone | 34% | 51% | 57% |
| Easy to contact via the website | 38% | 56% | 58% |
| Easy to contact via the NHS App | 40% | 52% | 54% |
| Reception team helpful | 66% | 83% | 85% |
| Last contact good | 55% | 70% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 68% | 85% | 87% |
| Treated with care and concern | 65% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 84% | 90% | 90% |
In the Friends and Family Test for July 2026, 87% of 268 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Redwell Medical Centre is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,229 patients were registered at The Redwell Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 3,017 patients per GP, more than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 2.2 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 5.4 |
| August 2024 | 4.8 | 4.8 |
| August 2025 | 4.2 | 4.2 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 8,288 appointments a month, or 678 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 71% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Redwell Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 678 | 531 | 510 |
| Face to face | 52% | 59% | 63% |
| Same day as booked | 71% | 46% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.6% against 1.1%), peripheral arterial disease (0.8% against 0.6%) and depression (19.1% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.7% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.1% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
The Redwell Medical Centre, Redwell Medical Centre, 1 Turner Road, Wellingborough, NN8 4UT. Phone: 01933 423424. Website: www.redwellmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Albany House Medical Centre | 1.3 km | 68% |
| Queensway Medical Centre | 1.6 km | 79% |
| Abbey Medical Practice | 2.5 km | 79% |
| Summerlee Medical Centre | 4.2 km | 83% |
| Irchester Surgery | 5.3 km | 72% |
- Abbey Medical Practice (79% overall experience good)
- Albany House Medical Centre (68% overall experience good)
- Irchester Surgery (72% overall experience good)
- Queensway Medical Centre (79% overall experience good)
- Summerlee Medical Centre (83% overall experience good)
How do patients rate The Redwell Medical Centre?
In the 2026 GP Patient Survey, 52% of patients described their overall experience of The Redwell Medical Centre as good, below the England figure of 77%. 34% found it easy to get through by phone.
How many patients are registered at The Redwell Medical Centre?
12,229 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Redwell Medical Centre's CQC rating?
Good overall, published in August 2018.
How many GPs does The Redwell Medical Centre have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,017 patients per GP against 2,171 across England.
Are appointments at The Redwell Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Redwell Medical Centre's phone number?
01933 423424.