Albany House Medical Centre, Wellingborough: patient reviews and CQC rating
Albany House Medical Centre is a GP practice in Wellingborough with 19,792 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 8.2 full-time-equivalent qualified GPs, or 2,422 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Albany House Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 47%, against 57% across England. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 9 practices in Wellingborough with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (58%). 101 patients answered the survey (response rate 21%).
| Survey question | Albany House Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 68% | 74% | 77% |
| Easy to contact by phone | 47% | 51% | 57% |
| Easy to contact via the website | 55% | 56% | 58% |
| Easy to contact via the NHS App | 62% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 76% | 70% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 83 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Albany House Medical Centre is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,792 patients were registered at Albany House Medical Centre in September 2026, down 3.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 8.2 full-time-equivalent qualified GPs, there are 2,422 patients per GP, more than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 5.0 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.5 | 12.3 |
| August 2024 | 7.5 | 17.1 |
| August 2025 | 7.5 | 14.8 |
| August 2026 | 8.2 | 15.4 |
From June 2026 to August 2026 the practice recorded 11,228 appointments a month, or 567 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Albany House Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 567 | 531 | 510 |
| Face to face | 42% | 59% | 63% |
| Same day as booked | 63% | 46% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.8% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (2.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.2% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.0% | 74.9% |
Albany House Medical Centre, 3 Queen Street, Wellingborough, NN8 4RW. Phone: 01933 234900. Website: www.albanyhousemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Redwell Medical Centre | 1.3 km | 52% |
| Abbey Medical Practice | 1.3 km | 79% |
| Queensway Medical Centre | 1.6 km | 79% |
| Irchester Surgery | 4.1 km | 72% |
| Summerlee Medical Centre | 4.7 km | 83% |
- Abbey Medical Practice (79% overall experience good)
- Irchester Surgery (72% overall experience good)
- Queensway Medical Centre (79% overall experience good)
- Summerlee Medical Centre (83% overall experience good)
- The Redwell Medical Centre (52% overall experience good)
How do patients rate Albany House Medical Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Albany House Medical Centre as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at Albany House Medical Centre?
19,792 patients were registered in September 2026, down 3.3% on a year earlier.
What is Albany House Medical Centre's CQC rating?
Good overall, published in April 2016.
How many GPs does Albany House Medical Centre have?
8.2 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,422 patients per GP against 2,171 across England.
Are appointments at Albany House Medical Centre face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Albany House Medical Centre's phone number?
01933 234900.