Dr C P Hughes and Partners, Wallingford: patient reviews and CQC rating
Dr C P Hughes and Partners is a GP practice in Wallingford with 18,942 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 10.2 full-time-equivalent qualified GPs, or 1,859 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr C P Hughes and Partners
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 57%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 3 practices in Wallingford with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (91%). 114 patients answered the survey (response rate 37%).
| Survey question | Dr C P Hughes and Partners | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 92% | 76% | 77% |
| Easy to contact by phone | 72% | 56% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 66% | 53% | 54% |
| Reception team helpful | 87% | 84% | 85% |
| Last contact good | 88% | 72% | 73% |
| Wait for appointment about right | 88% | 69% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 98% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 41 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr C P Hughes and Partners is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,942 patients were registered at Dr C P Hughes and Partners in September 2026, down 1.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 10.2 full-time-equivalent qualified GPs, there are 1,859 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 4.4 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.8 | 16.9 |
| August 2024 | 9.3 | 13.0 |
| August 2025 | 9.3 | 13.0 |
| August 2026 | 10.2 | 14.6 |
From June 2026 to August 2026 the practice recorded 9,048 appointments a month, or 478 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 40% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr C P Hughes and Partners | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 451 | 510 |
| Face to face | 81% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.1% against 1.2%), heart failure (1.9% against 1.1%) and cancer (5.7% against 3.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and diabetes (5.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.1 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 5.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Osteoporosis | 50+ yrs | 4.1% | 1.2% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Dr C P Hughes and Partners, Reading Road, Wallingford, OX10 9DU. Phone: 01491 835577. Website: www.wallingfordmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mill Stream Surgery | 3.3 km | 98% |
| Goring & Woodcote Medical Practice | 7.6 km | 68% |
| Oak Tree Health Centre | 8.1 km | 66% |
| Didcot Health Centre Practice | 8.3 km | 71% |
| Berinsfield Health Centre | 8.4 km | 98% |
- Goring & Woodcote Medical Practice (68% overall experience good)
- Mill Stream Surgery (98% overall experience good)
How do patients rate Dr C P Hughes and Partners?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Dr C P Hughes and Partners as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Dr C P Hughes and Partners?
18,942 patients were registered in September 2026, down 1.1% on a year earlier.
What is Dr C P Hughes and Partners's CQC rating?
Good overall, published in August 2019.
How many GPs does Dr C P Hughes and Partners have?
10.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,859 patients per GP against 2,171 across England.
Are appointments at Dr C P Hughes and Partners face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr C P Hughes and Partners's phone number?
01491 835577.