Tavyside Health Centre, Tavistock: patient reviews and CQC rating
Tavyside Health Centre is a GP practice in Tavistock with 14,114 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 10.4 full-time-equivalent qualified GPs, or 1,357 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tavyside Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
78% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (90%). 113 patients answered the survey (response rate 41%).
| Survey question | Tavyside Health Centre | Devon | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 78% | 59% | 57% |
| Easy to contact via the website | 74% | 62% | 58% |
| Easy to contact via the NHS App | 70% | 55% | 54% |
| Reception team helpful | 98% | 87% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 88% | 90% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 703 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tavyside Health Centre is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,114 patients were registered at Tavyside Health Centre in September 2026, up 1.9% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 10.4 full-time-equivalent qualified GPs, there are 1,357 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 4.0 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.9 | 12.6 |
| August 2024 | 11.4 | 15.3 |
| August 2025 | 10.8 | 13.8 |
| August 2026 | 10.4 | 15.7 |
From June 2026 to August 2026 the practice recorded 8,310 appointments a month, or 589 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 38% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Tavyside Health Centre | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 626 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), cancer (6.3% against 3.8%) and coronary heart disease (4.7% against 3.0%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Tavyside Health Centre, Abbey Rise, Tavistock, PL19 9FD. Phone: 01822 613517. Website: www.tavyside.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abbey Surgery | 0.3 km | 76% |
| Yelverton Surgery | 7.5 km | 94% |
| Southway Surgery | 13.2 km | 79% |
| Callington Health Centre | 13.2 km | 81% |
| Roborough Surgery | 13.3 km | 76% |
- Abbey Surgery (76% overall experience good)
- Yelverton Surgery (94% overall experience good)
How do patients rate Tavyside Health Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Tavyside Health Centre as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Tavyside Health Centre?
14,114 patients were registered in September 2026, up 1.9% on a year earlier.
What is Tavyside Health Centre's CQC rating?
Good overall, published in August 2018.
How many GPs does Tavyside Health Centre have?
10.4 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 1,357 patients per GP against 2,171 across England.
Are appointments at Tavyside Health Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tavyside Health Centre's phone number?
01822 613517.