Caritas General Practice Partnership, Stockport: patient reviews and CQC rating
Caritas General Practice Partnership is a GP practice in Stockport with 12,245 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 6.7 full-time-equivalent qualified GPs, or 1,814 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Caritas General Practice Partnership
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its result closest to England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 13th of the 25 practices in Stockport with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 117 patients answered the survey (response rate 31%).
| Survey question | Caritas General Practice Partnership | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 70% | 61% | 58% |
| Easy to contact via the NHS App | 65% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 87% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 312 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Caritas General Practice Partnership is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,245 patients were registered at Caritas General Practice Partnership in September 2026, down 1.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,814 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.1 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 10.5 |
| August 2024 | 6.6 | 12.0 |
| August 2025 | 6.7 | 12.1 |
| August 2026 | 6.7 | 13.1 |
From June 2026 to August 2026 the practice recorded 6,276 appointments a month, or 513 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 56% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Caritas General Practice Partnership | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 513 | 445 | 510 |
| Face to face | 51% | 66% | 63% |
| Same day as booked | 56% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%), heart failure (1.7% against 1.1%) and dementia (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.5% | 15.2% |
| Depression | 18+ yrs | 16.6% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Caritas General Practice Partnership, Dial House Medical Centre, 131 Mile End Lane, Stockport, SK2 6BZ. Phone: 0161 983 5777. Website: www.dialhousemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stockport Medical Group | 1.1 km | 76% |
| Adshall Road Medical Practice | 1.2 km | 92% |
| Cheadle Medical Practice | 1.5 km | 79% |
| Heaton Mersey Medical Practice | 1.5 km | 85% |
| Kingsway Medical Practice | 2.5 km | 77% |
- Adshall Road Medical Practice (92% overall experience good)
- Bracondale Medical Centre (94% overall experience good)
- Stockport Medical Group (76% overall experience good)
How do patients rate Caritas General Practice Partnership?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Caritas General Practice Partnership as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Caritas General Practice Partnership?
12,245 patients were registered in September 2026, down 1.8% on a year earlier.
What is Caritas General Practice Partnership's CQC rating?
Good overall, published in July 2017.
How many GPs does Caritas General Practice Partnership have?
6.7 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,814 patients per GP against 2,171 across England.
Are appointments at Caritas General Practice Partnership face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Caritas General Practice Partnership's phone number?
0161 983 5777.