Dr A Bisarya, Skelmersdale: patient reviews and CQC rating
Dr A Bisarya is a GP practice in Skelmersdale with 2,889 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 1.4 full-time-equivalent qualified GPs, or 2,064 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr A Bisarya
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 41%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 6 practices in Skelmersdale with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (89%). 96 patients answered the survey (response rate 23%).
| Survey question | Dr A Bisarya | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 87% | 61% | 57% |
| Easy to contact via the website | 41% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 57% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 84% | 74% | 73% |
| Wait for appointment about right | 96% | 70% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 75 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr A Bisarya is Good, published in December 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,889 patients were registered at Dr A Bisarya in September 2026, down 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,064 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,196 appointments a month, or 760 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 62% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
19% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr A Bisarya | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 760 | 471 | 510 |
| Face to face | 64% | 70% | 63% |
| Same day as booked | 62% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.6% against 1.9%), high blood pressure (23.5% against 15.2%) and coronary heart disease (4.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 27.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.5% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| COPD | All ages | 3.6% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Dr A Bisarya, Sandy Lane Health Centre, Sandy Lane, Skelmersdale, WN8 8LA. Phone: 01695 736191.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beacon Primary Care | 0.0 km | 65% |
| Ashurst Primary Care | 2.7 km | 75% |
| Manor Primary Care | 2.8 km | 88% |
| Excel Primary Care | 3.4 km | 68% |
| Hall Green Surgery | 4.4 km | 95% |
- Ashurst Primary Care (75% overall experience good)
- Beacon Primary Care (65% overall experience good)
- Excel Primary Care (68% overall experience good)
- Hall Green Surgery (95% overall experience good)
- Manor Primary Care (88% overall experience good)
How do patients rate Dr A Bisarya?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Dr A Bisarya as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Dr A Bisarya?
2,889 patients were registered in September 2026, down 0.6% on a year earlier.
What is Dr A Bisarya's CQC rating?
Good overall, published in December 2022.
How many GPs does Dr A Bisarya have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,064 patients per GP against 2,171 across England.
Are appointments at Dr A Bisarya face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr A Bisarya's phone number?
01695 736191.