Mill Road Surgery, Sheffield: patient reviews and CQC rating
Mill Road Surgery is a GP practice in Sheffield with 5,504 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 1.4 full-time-equivalent qualified GPs, or 3,822 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mill Road Surgery
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. With 103 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 26th of the 81 practices in Sheffield with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 103 patients answered the survey (response rate 33%).
| Survey question | Mill Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 77% | 77% |
| Easy to contact by phone | 58% | 54% | 57% |
| Easy to contact via the website | 46% | 55% | 58% |
| Easy to contact via the NHS App | 43% | 56% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 65% | 72% | 73% |
| Wait for appointment about right | 62% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 80% | 86% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
CQC's overall rating for Mill Road Surgery is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,504 patients were registered at Mill Road Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 3,822 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.8 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.6 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 3,860 appointments a month, or 701 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 52% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Mill Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 701 | 560 | 510 |
| Face to face | 48% | 65% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 5% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.6% against 0.8%), stroke or TIA (3.4% against 1.9%) and atrial fibrillation (3.8% against 2.2%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 17.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 12.7% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.1% | 74.9% |
Mill Road Surgery, 98a Mill Road, Ecclesfield, Sheffield, S35 9XQ. Phone: 0114 245 6370.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ecclesfield Group Practice | 0.0 km | 82% |
| Burncross Surgery | 1.8 km | 70% |
| Grenoside Surgery | 2.2 km | 75% |
| Barnsley Road Surgery | 2.3 km | 68% |
| Shiregreen Medical Centre | 2.3 km | 78% |
- Burncross Surgery (70% overall experience good)
- Ecclesfield Group Practice (82% overall experience good)
- Foxhill Medical Centre (75% overall experience good)
- Grenoside Surgery (75% overall experience good)
How do patients rate Mill Road Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Mill Road Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Mill Road Surgery?
5,504 patients were registered in September 2026, down 1.0% on a year earlier.
What is Mill Road Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Mill Road Surgery have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,822 patients per GP against 2,171 across England.
Are appointments at Mill Road Surgery face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mill Road Surgery's phone number?
0114 245 6370.