GP surgeries in Ross On Wye: ratings and patient reviews
There are 2 GP practices in Ross On Wye, with 20,463 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Alton Street Surgery (88%, England 77%). Across the town there are 1,939 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Ross On Wye with survey results, the share of patients describing their overall experience as good ranges from 83% at Pendeen Surgery to 88% at Alton Street Surgery, with a median of 86% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Alton Street Surgery has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Alton Street Surgery | 11,640 | 88% | 79% | Outstanding | 1,825 |
| Pendeen Surgery | 8,823 | 83% | 72% | Good | 2,112 |
There are 1,939 registered patients per full-time-equivalent qualified GP in Ross On Wye, fewer than England's 2,171 and Herefordshire and Worcestershire's 1,893. Practices recorded 546 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
30% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Ross On Wye | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,939 | 1,893 | 2,171 |
| Appointments per 1,000 patients a month | 546 | 561 | 510 |
| Face-to-face appointments | 53% | 62% | 63% |
| Same day as booked | 49% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 30% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Ross On Wye is heart failure (1.7% against 1.1%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Ross On Wye (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.6% | 15.2% | 4,028 |
| Depression | 18+ yrs | 15.3% | 14.3% | 2,653 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 1,332 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 1,375 |
| Cancer | All ages | 5.3% | 3.8% | 1,096 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 845 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 740 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 687 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 547 |
| COPD | All ages | 2.6% | 1.9% | 535 |
| Heart failure | All ages | 1.7% | 1.1% | 352 |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% | 156 |
| Dementia | All ages | 1.0% | 0.8% | 200 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 171 |
| Serious mental illness | All ages | 0.8% | 1.0% | 173 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 132 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 143 |
| Learning disability | All ages | 0.6% | 0.6% | 130 |
| Palliative care | All ages | 0.4% | 0.6% | 78 |
How many GP practices are there in Ross On Wye?
2, with 20,463 registered patients in September 2026.
Which GP practice in Ross On Wye do patients rate highest?
Alton Street Surgery: 88% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Ross On Wye?
1,939 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Ross On Wye are face to face?
53% of appointments at the town's practices were face to face, against 63% across England.