Mark Street Surgery, Rochdale: patient reviews and CQC rating
Mark Street Surgery is a GP practice in Rochdale with 10,312 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 4.6 full-time-equivalent qualified GPs, or 2,266 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mark Street Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 58%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 38%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 15th of the 20 practices in Rochdale with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (84%). 83 patients answered the survey (response rate 15%).
| Survey question | Mark Street Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 38% | 63% | 57% |
| Easy to contact via the website | 48% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 62% | 76% | 73% |
| Wait for appointment about right | 51% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 219 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mark Street Surgery is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,312 patients were registered at Mark Street Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,266 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.8 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.8 |
| August 2024 | 3.9 | 5.8 |
| August 2025 | 4.9 | 5.7 |
| August 2026 | 4.6 | 6.5 |
From June 2026 to August 2026 the practice recorded 4,944 appointments a month, or 479 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 45% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Mark Street Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 479 | 445 | 510 |
| Face to face | 62% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.1% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 44.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| COPD | All ages | 3.1% | 1.9% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.3% | 74.9% |
Mark Street Surgery, 2 Mark Street, Rochdale, OL12 9BE. Phone: 01706 643183. Website: www.markstreetsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr I K Babar & Partners | 0.4 km | 45% |
| Inspire Medical Centre | 0.5 km | 64% |
| Yorkshire Street Surgery | 0.7 km | 81% |
| The Kingsway Practice | 1.5 km | 92% |
| The Dawes Family Practice | 1.5 km | 76% |
- Ashworth Street Surgery (84% overall experience good)
- Edenfield Road Surgery (76% overall experience good)
- Healey Surgery (73% overall experience good)
- Inspire Medical Centre (64% overall experience good)
- The Dawes Family Practice (76% overall experience good)
- Yorkshire Street Surgery (81% overall experience good)
How do patients rate Mark Street Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Mark Street Surgery as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Mark Street Surgery?
10,312 patients were registered in September 2026, down 0.7% on a year earlier.
What is Mark Street Surgery's CQC rating?
Good overall, published in January 2019.
How many GPs does Mark Street Surgery have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,266 patients per GP against 2,171 across England.
Are appointments at Mark Street Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mark Street Surgery's phone number?
01706 643183.