Healey Surgery, Rochdale: patient reviews and CQC rating
Healey Surgery is a GP practice in Rochdale with 5,861 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 3.2 full-time-equivalent qualified GPs, or 1,832 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Healey Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, against 58% across England. With 101 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 16th of the 20 practices in Rochdale with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (50%). 101 patients answered the survey (response rate 20%).
| Survey question | Healey Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 73% | 79% | 77% |
| Easy to contact by phone | 56% | 63% | 57% |
| Easy to contact via the website | 40% | 61% | 58% |
| Easy to contact via the NHS App | 43% | 58% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 15 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Healey Surgery is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,861 patients were registered at Healey Surgery in September 2026, down 3.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,832 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 7.6 |
| August 2024 | 2.9 | 8.5 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.2 | 4.1 |
From June 2026 to August 2026 the practice recorded 2,216 appointments a month, or 378 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 39% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Healey Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 378 | 445 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 39% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.4% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%) and osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.0% | 14.3% |
| High blood pressure | All ages | 13.8% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Healey Surgery, Whitworth Road, Rochdale, OL12 0SN. Phone: 01706 868468. Website: www.healeysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ashworth Street Surgery | 1.5 km | 84% |
| The Dawes Family Practice | 1.5 km | 76% |
| Mark Street Surgery | 1.5 km | 76% |
| Yorkshire Street Surgery | 1.6 km | 81% |
| Dr I K Babar & Partners | 1.9 km | 45% |
- Ashworth Street Surgery (84% overall experience good)
- Edenfield Road Surgery (76% overall experience good)
- Inspire Medical Centre (64% overall experience good)
- Mark Street Surgery (76% overall experience good)
- The Dawes Family Practice (76% overall experience good)
- Yorkshire Street Surgery (81% overall experience good)
How do patients rate Healey Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Healey Surgery as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Healey Surgery?
5,861 patients were registered in September 2026, down 3.5% on a year earlier.
What is Healey Surgery's CQC rating?
Good overall, published in June 2022.
How many GPs does Healey Surgery have?
3.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,832 patients per GP against 2,171 across England.
Are appointments at Healey Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Healey Surgery's phone number?
01706 868468.