Sydenham House Medical Group: GP practices, ratings and patient survey
Sydenham House Medical Group is registered with the Care Quality Commission as the provider of 3 GP practices, with 59,996 registered patients between them (September 2026). Their CQC ratings: 3 Good. Across the 3 practices in Sydenham House Medical Group with survey results, the share of patients describing their overall experience as good ranges from 69% at Sydenham House Medical Centre to 78% at Matrix Medical Practice, with a median of 76% (England: 77%).
Table of Contents
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Matrix Medical Practice | 16,933 | 78% | 41% | Good | 4,247 |
| High Glades Medical Practice | 19,327 | 76% | 48% | Good | 3,831 |
| Sydenham House Medical Centre | 23,736 | 69% | 23% | Good | 2,039 |
There are 2,902 registered patients per full-time-equivalent qualified GP in Sydenham House Medical Group's practices, more than England's 2,171. Practices recorded 497 appointments a month per 1,000 patients (England: 510), 41% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Sydenham House Medical Group's practices | England |
|---|---|---|
| Patients per qualified GP | 2,902 | 2,171 |
| Appointments per 1,000 patients a month | 497 | 510 |
| Face-to-face appointments | 41% | 63% |
| Same day as booked | 57% | 45% |
| Did not attend | 4% | 4% |
| Patients aged 65 or over | 18% | 19% |
- Ashdown Forest Health Centre (2 practices)
- Integrated Care 24 (3 practices)
- Modality Partnership (24 practices)
- Practice Plus Group Primary Care Limited (2 practices)
- Sussex Primary Care Ltd (6 practices)
- The Groves Medical Centre (4 practices)
- The Practice Surgeries Limited (16 practices)
- Vita Healthcare - Grove Road Surgery (4 practices)
Which GP practices does Sydenham House Medical Group run?
High Glades Medical Practice (Hastings), Matrix Medical Practice (Chatham) and Sydenham House Medical Centre (Ashford).
How many patients are registered with Sydenham House Medical Group's practices?
59,996 across 3 practices in September 2026.
What are Sydenham House Medical Group's CQC ratings?
3 practices rated Good.
How many patients per GP do Sydenham House Medical Group's practices have?
2,902 per full-time-equivalent qualified GP, against 2,171 across England.
How do patients rate Sydenham House Medical Group's practices?
Matrix Medical Practice 78%, High Glades Medical Practice 76% and Sydenham House Medical Centre 69% of patients described their overall experience as good (England: 77%).