Chapel Lane Surgery: GP practices, ratings and patient survey

Chapel Lane Surgery is registered with the Care Quality Commission as the provider of 2 GP practices, with 13,217 registered patients between them (September 2026). Their CQC ratings: 2 Good. Across the 2 practices in Chapel Lane Surgery with survey results, the share of patients describing their overall experience as good ranges from 56% at Hightown Village Surgery to 83% at Chapel Lane Surgery, with a median of 69% (England: 77%).

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Chapel Lane Surgery11,61383%47%Good2,872
Hightown Village Surgery1,60456%13%Good2,005

There are 2,729 registered patients per full-time-equivalent qualified GP in Chapel Lane Surgery's practices, more than England's 2,171. Practices recorded 818 appointments a month per 1,000 patients (England: 510), 32% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).

32% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).

MeasureChapel Lane Surgery's practicesEngland
Patients per qualified GP2,7292,171
Appointments per 1,000 patients a month818510
Face-to-face appointments32%63%
Same day as booked44%45%
Did not attend2%4%
Patients aged 65 or over32%19%

Which GP practices does Chapel Lane Surgery run?

Chapel Lane Surgery (Liverpool) and Hightown Village Surgery (Liverpool).

How many patients are registered with Chapel Lane Surgery's practices?

13,217 across 2 practices in September 2026.

What are Chapel Lane Surgery's CQC ratings?

2 practices rated Good.

How many patients per GP do Chapel Lane Surgery's practices have?

2,729 per full-time-equivalent qualified GP, against 2,171 across England.

How do patients rate Chapel Lane Surgery's practices?

Chapel Lane Surgery 83% and Hightown Village Surgery 56% of patients described their overall experience as good (England: 77%).

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<a href="https://localgps.co.uk/provider/chapel-lane-surgery">https://localgps.co.uk/provider/chapel-lane-surgery</a>