Oldham Family Practice, Oldham: patient reviews and CQC rating
Oldham Family Practice is a GP practice in Oldham with 3,823 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 2.5 full-time-equivalent qualified GPs, or 1,525 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oldham Family Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 13th of the 30 practices in Oldham with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (85%). 86 patients answered the survey (response rate 14%).
| Survey question | Oldham Family Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 58% | 61% | 58% |
| Easy to contact via the NHS App | 69% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 83% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 124 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oldham Family Practice is Good, published in May 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,823 patients were registered at Oldham Family Practice in September 2026, down 4.6% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 1,525 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.4 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.5 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,821 appointments a month, or 738 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 63% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Oldham Family Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 738 | 445 | 510 |
| Face to face | 40% | 66% | 63% |
| Same day as booked | 63% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), peripheral arterial disease (0.9% against 0.6%) and COPD (3.0% against 1.9%). It has a lower share for atrial fibrillation (1.2% against 2.2%) and cancer (2.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 50.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.5 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.8% | 14.3% |
| High blood pressure | All ages | 14.5% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| COPD | All ages | 3.0% | 1.9% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.8% | 3.8% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.3% | 0.6% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Oldham Family Practice, Integrated Care Centre, New Radcliffe Street, Oldham, OL1 1NL. Phone: 0161 271 3130. Website: www.oldhamfamilypractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Jalal Practice | 0.0 km | 74% |
| The Chowdhury Practice | 0.0 km | 63% |
| Dr Brian Perkins | 0.0 km | 87% |
| Lindley Medical Practice | 0.0 km | 73% |
| John Street Medical Practice | 0.4 km | 80% |
- Alexandra Group Medical Practice (74% overall experience good)
- Dr Brian Perkins (87% overall experience good)
- Glodwick Medical Practice (59% overall experience good)
- Greenbank Medical Practice (61% overall experience good)
- Hopwood House Medical Practice (77% overall experience good)
- John Street Medical Practice (80% overall experience good)
- Lindley Medical Practice (73% overall experience good)
- St Mary's Medical Centre (86% overall experience good)
- The Chowdhury Practice (63% overall experience good)
- The Jalal Practice (74% overall experience good)
How do patients rate Oldham Family Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Oldham Family Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Oldham Family Practice?
3,823 patients were registered in September 2026, down 4.6% on a year earlier.
What is Oldham Family Practice's CQC rating?
Good overall, published in May 2019.
How many GPs does Oldham Family Practice have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,525 patients per GP against 2,171 across England.
Are appointments at Oldham Family Practice face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oldham Family Practice's phone number?
0161 271 3130.