Greenbank Medical Practice, Oldham: patient reviews and CQC rating
Greenbank Medical Practice is a GP practice in Oldham with 9,452 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 5.0 full-time-equivalent qualified GPs, or 1,906 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greenbank Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 59%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 45%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 27th of the 30 practices in Oldham with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (62%). 77 patients answered the survey (response rate 10%).
| Survey question | Greenbank Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 61% | 79% | 77% |
| Easy to contact by phone | 43% | 63% | 57% |
| Easy to contact via the website | 35% | 61% | 58% |
| Easy to contact via the NHS App | 59% | 58% | 54% |
| Reception team helpful | 64% | 86% | 85% |
| Last contact good | 45% | 76% | 73% |
| Wait for appointment about right | 42% | 71% | 69% |
| Listened to well | 77% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 136 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greenbank Medical Practice is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,452 patients were registered at Greenbank Medical Practice in September 2026, down 5.3% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,906 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.7 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 8.6 |
| August 2024 | 4.5 | 7.4 |
| August 2025 | 4.9 | 8.7 |
| August 2026 | 5.0 | 9.0 |
From June 2026 to August 2026 the practice recorded 4,405 appointments a month, or 466 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 59% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Greenbank Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 445 | 510 |
| Face to face | 75% | 66% | 63% |
| Same day as booked | 59% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%), diabetes (11.1% against 7.9%) and depression (18.2% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), atrial fibrillation (1.1% against 2.2%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 52.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.1 years for women and 73.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
Greenbank Medical Practice, Barley Clough Medical Centre, Nugget Street, Oldham, OL4 1BN. Phone: 0161 909 8370. Website: www.glodwickmp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Alexandra Group Medical Practice | 0.1 km | 74% |
| Glodwick Medical Practice | 0.1 km | 59% |
| Hopwood House Medical Practice | 0.5 km | 77% |
| St Mary's Medical Centre | 1.0 km | 86% |
| Lees Medical Practice | 1.4 km | 58% |
- Alexandra Group Medical Practice (74% overall experience good)
- Dr Brian Perkins (87% overall experience good)
- Glodwick Medical Practice (59% overall experience good)
- Hopwood House Medical Practice (77% overall experience good)
- John Street Medical Practice (80% overall experience good)
- Lindley Medical Practice (73% overall experience good)
- Oldham Family Practice (77% overall experience good)
- St Mary's Medical Centre (86% overall experience good)
- The Chowdhury Practice (63% overall experience good)
- The Jalal Practice (74% overall experience good)
How do patients rate Greenbank Medical Practice?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Greenbank Medical Practice as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Greenbank Medical Practice?
9,452 patients were registered in September 2026, down 5.3% on a year earlier.
What is Greenbank Medical Practice's CQC rating?
Good overall, published in August 2018.
How many GPs does Greenbank Medical Practice have?
5.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,906 patients per GP against 2,171 across England.
Are appointments at Greenbank Medical Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greenbank Medical Practice's phone number?
0161 909 8370.