North Somercotes Surgery, Louth: patient reviews and CQC rating
North Somercotes Surgery is a GP practice in Louth with 7,009 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 3.1 full-time-equivalent qualified GPs, or 2,276 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about North Somercotes Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 78%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. With 102 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 1st of the 3 practices in Louth with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (75%). 102 patients answered the survey (response rate 38%).
| Survey question | North Somercotes Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 52% | 54% | 57% |
| Easy to contact via the website | 50% | 58% | 58% |
| Easy to contact via the NHS App | 58% | 53% | 54% |
| Reception team helpful | 90% | 85% | 85% |
| Last contact good | 70% | 71% | 73% |
| Wait for appointment about right | 78% | 72% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 36 responses rated the practice good or very good (England: 92%).
CQC's overall rating for North Somercotes Surgery is Good, published in July 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,009 patients were registered at North Somercotes Surgery in September 2026, almost the same as a year earlier.
34% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,276 patients per GP, close to the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.6 nurses and 5.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 4.1 |
| August 2024 | 3.1 | 4.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 6,771 appointments a month, or 966 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 48% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
27% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | North Somercotes Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 966 | 600 | 510 |
| Face to face | 51% | 65% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (5.1% against 0.6%), heart failure (5.9% against 1.1%) and COPD (6.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 34.3% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Chronic kidney disease | 18+ yrs | 12.7% | 4.6% |
| Asthma | 6+ yrs | 10.5% | 6.6% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Cancer | All ages | 7.0% | 3.8% |
| Coronary heart disease | All ages | 6.4% | 3.0% |
| COPD | All ages | 6.4% | 1.9% |
| Heart failure | All ages | 5.9% | 1.1% |
| Palliative care | All ages | 5.1% | 0.6% |
| Atrial fibrillation | All ages | 4.6% | 2.2% |
| Stroke and TIA | All ages | 3.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.8% | 0.8% |
| Dementia | All ages | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
North Somercotes Surgery, Keeling Street, North Somercotes, Louth, LN11 7QU. Phone: 01507 358623. Website: www.marshmedicalpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The James Street Family Practice | 12.8 km | 68% |
| East Lindsey Medical Group | 13.1 km | 70% |
| North Thoresby Practice | 13.5 km | 76% |
| Marisco Medical Practice | 14.1 km | 77% |
| Beacon Medical | 17.3 km | 81% |
- East Lindsey Medical Group (70% overall experience good)
- Tasburgh Lodge Surgery (79% overall experience good)
- The James Street Family Practice (68% overall experience good)
How do patients rate North Somercotes Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of North Somercotes Surgery as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at North Somercotes Surgery?
7,009 patients were registered in September 2026, up 0.2% on a year earlier.
What is North Somercotes Surgery's CQC rating?
Good overall, published in July 2017.
How many GPs does North Somercotes Surgery have?
3.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,276 patients per GP against 2,171 across England.
Are appointments at North Somercotes Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is North Somercotes Surgery's phone number?
01507 358623.