The Light, Leeds: patient reviews and CQC rating
The Light is a GP practice in Leeds with 22,083 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 7.5 full-time-equivalent qualified GPs, or 2,958 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Light
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who said they were treated with care and concern: 69%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 53rd of the 71 practices in Leeds with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (67%). 99 patients answered the survey (response rate 9%).
| Survey question | The Light | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 44% | 53% | 57% |
| Easy to contact via the website | 52% | 54% | 58% |
| Easy to contact via the NHS App | 55% | 52% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 69% | 85% | 86% |
| Confidence and trust in the clinician | 81% | 92% | 93% |
| Needs met | 81% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 489 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Light is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
22,083 patients were registered at The Light in September 2026, up 3.7% on a year earlier (England: down 1.1%).
2% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 2,958 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 5.3 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 4.3 |
| August 2024 | 5.3 | 5.3 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 7.5 | 7.5 |
From June 2026 to August 2026 the practice recorded 4,966 appointments a month, or 225 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Light | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 225 | 579 | 510 |
| Face to face | 81% | 66% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.0% against 1.2%), dementia (0.0% against 0.8%) and palliative or supportive care needs (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 77.2 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 6.6% | 14.3% |
| Asthma | 6+ yrs | 2.6% | 6.6% |
| High blood pressure | All ages | 2.4% | 15.2% |
| Diabetes | 17+ yrs | 1.6% | 7.9% |
| Cancer | All ages | 0.5% | 3.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Coronary heart disease | All ages | 0.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.2% | 4.6% |
| COPD | All ages | 0.2% | 1.9% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Stroke and TIA | All ages | 0.2% | 1.9% |
| Heart failure | All ages | 0.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Learning disability | All ages | 0.0% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Dementia | All ages | 0.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 43.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 52.9% | 74.9% |
The Light, Balcony Level, The Light, The Headrow, Leeds, LS1 8TL. Phone: 0113 242 7425. Website: www.onemedicare-thelight.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Leeds Student Medical Practice | 0.9 km | 81% |
| York Street Health Practice | 0.9 km | 88% |
| The Practice Lincoln Green | 1.4 km | 80% |
| Shakespeare Walk in Centre | 1.4 km | 66% |
| Woodhouse Medical Practice | 1.4 km | 80% |
- Leeds Student Medical Practice (81% overall experience good)
How do patients rate The Light?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of The Light as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at The Light?
22,083 patients were registered in September 2026, up 3.7% on a year earlier.
What is The Light's CQC rating?
Good overall, published in August 2022.
How many GPs does The Light have?
7.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,958 patients per GP against 2,171 across England.
Are appointments at The Light face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Light's phone number?
0113 242 7425.