Conway Medical Centre, Leeds: patient reviews and CQC rating
Conway Medical Centre is a GP practice in Leeds with 9,290 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 2.9 full-time-equivalent qualified GPs, or 3,223 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Conway Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 34%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 46th of the 71 practices in Leeds with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (75%). 84 patients answered the survey (response rate 9%).
| Survey question | Conway Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 58% | 53% | 57% |
| Easy to contact via the website | 34% | 54% | 58% |
| Easy to contact via the NHS App | 56% | 52% | 54% |
| Reception team helpful | 78% | 84% | 85% |
| Last contact good | 66% | 70% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
CQC's overall rating for Conway Medical Centre is Good, published in August 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,290 patients were registered at Conway Medical Centre in September 2026, up 99.4% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 3,223 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.9 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,906 appointments a month, or 313 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Conway Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 313 | 579 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.1% against 7.9%). It has a lower share for atrial fibrillation (0.4% against 2.2%), dementia (0.1% against 0.8%) and chronic kidney disease (1.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 60.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.8 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Cancer | All ages | 1.2% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.0% | 4.6% |
| COPD | All ages | 0.8% | 1.9% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 46.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 37.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Conway Medical Centre, 51-53, Conway Place, Leeds, LS8 5DE. Phone: 0113 391 8100.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bellbrooke Surgery | 0.5 km | 69% |
| The Roundhay Road Surgery | 0.6 km | 77% |
| The Practice Harehills Corner | 0.6 km | 76% |
| Chapeltown Family Surgery | 0.8 km | 83% |
| The Practice Lincoln Green | 1.3 km | 80% |
- Bellbrooke Surgery (69% overall experience good)
- Chapeltown Family Surgery (83% overall experience good)
- East Park Medical Centre (68% overall experience good)
- Newton Surgery (71% overall experience good)
- Shakespeare Walk in Centre (66% overall experience good)
- The North Leeds Medical Practice (67% overall experience good)
- The Practice Harehills Corner (76% overall experience good)
- The Practice Lincoln Green (80% overall experience good)
- The Roundhay Road Surgery (77% overall experience good)
- York Street Health Practice (88% overall experience good)
How do patients rate Conway Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Conway Medical Centre as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Conway Medical Centre?
9,290 patients were registered in September 2026, up 99.4% on a year earlier.
What is Conway Medical Centre's CQC rating?
Good overall, published in August 2018.
How many GPs does Conway Medical Centre have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,223 patients per GP against 2,171 across England.
Are appointments at Conway Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Conway Medical Centre's phone number?
0113 391 8100.