Westbourne Medical Group located in Houghton Le Spring

Westbourne Medical Group is a care provider located at Kelso Grove, Houghton Le Spring, Tyne and Wear, North East, DH4 4RW. This care provider has been registered since April of 2013. The provider was commissioned by NHS Sunderland CCG and the constituency is Houghton and Sunderland South. The provider has been rated as Outstanding by the CQC during October of 2016. The CQC reports that the provider has 10 specialist facilities and 16 different types of care as well as 10 unique safeguarding measures. The care provider is owned by Westbourne Medical Group and it is the only location they own

Where are they located?

Address

Kelso Grove,

Houghton Le Spring,

Tyne and Wear, North East, DH4 4RW

Map

Maps image of Westbourne Medical Group

Care Provided by Westbourne Medical Group

Type of Service

Doctors treatment service

Privately Owned

Opening Times

The practice is open between 7am to 6pm on a Monday and 8am to 6pm Tuesday to Friday.

Admission Information

Services for everyone

Company Information

Person in charge

Dr Suzanne McKay - (Registered Manager)

Local Authority / Social Services

Sunderland County Council

Care Quality Information from the CQC

Report Date: 2016-10-17

View Latest CQC Report
Overall Score - Outstanding

Safe

Good

Staff

Outstanding

Caring

Outstanding

Responsive

Outstanding

Effective

Outstanding

Meet the Team

Get to know the staff working at Westbourne Medical Group

Suzanne McKay

Dr Suzanne McKay

Registered Manager

Facilities

See Facilities Report
Name Positive Neutral Negitive
Palliative 1 0 0
Nurse 4 10 0
Receptionist 0 2 0
Monitoring 1 0 0
Clinical Audit 0 1 0
Clinical Supervision 1 0 0
Health and Safety 1 0 0
Infection Prevention and Control 0 0 0
Elderly 2 0 0
Medicines 0 0 0

Types of Care

See Care Report
Name Positive Neutral Negitive
Bipolar 0 1 0
Psychosis 0 1 0
Schizophrenia 0 1 0
Autism 1 0 0
Dementia 1 3 0
Learning disabilities 1 4 0
Asthma 0 2 0
Cancer 0 0 0
Diabetes 0 3 0
Hypertension 0 0 0
Shingles 1 0 0
Disability 1 4 0
Flu 0 2 0
Blood Pressure 0 0 0
Mental Health 3 9 0
Vaccine 0 0 0

Safety

See Safety Report
Name Positive Neutral Negitive
Privacy 2 0 0
Safety 9 11 0
Abuse 1 2 0
Control of Infection 2 0 0
Diet 0 13 0
Signage 0 2 0
Support 9 22 0
Complaints 0 2 0
Governance 4 0 0
Quality of Care 2 3 0