The Hall Practice, Gerrards Cross: patient reviews and CQC rating
The Hall Practice is a GP practice in Gerrards Cross with 10,527 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2020. It has 4.9 full-time-equivalent qualified GPs, or 2,158 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Hall Practice
Its best result against England is the share who found it easy to contact the practice through its website: 84%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 3 practices in Gerrards Cross with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (83%). 91 patients answered the survey (response rate 25%).
| Survey question | The Hall Practice | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 94% | 76% | 77% |
| Easy to contact by phone | 69% | 56% | 57% |
| Easy to contact via the website | 84% | 57% | 58% |
| Easy to contact via the NHS App | 67% | 53% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 84% | 72% | 73% |
| Wait for appointment about right | 83% | 69% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 100% of 44 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Hall Practice is Outstanding, published in April 2020. 2 key questions are rated differently: Safe Good and Responsive Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Outstanding |
10,527 patients were registered at The Hall Practice in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 2,158 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.8 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 8.7 |
| August 2024 | 5.6 | 8.8 |
| August 2025 | 5.2 | 8.1 |
| August 2026 | 4.9 | 7.4 |
From June 2026 to August 2026 the practice recorded 3,863 appointments a month, or 367 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 28% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Hall Practice | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 451 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), dementia (1.5% against 0.8%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for a learning disability (0.2% against 0.6%), COPD (0.9% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 5.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 14.4% | 14.3% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Dementia | All ages | 1.5% | 0.8% |
| Palliative care | All ages | 1.4% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| COPD | All ages | 0.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
The Hall Practice, Hampden Road, Chalfont St. Peter, Gerrards Cross, SL9 9SX. Phone: 01753 989800. Website: www.thehallpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Allan & Partners | 0.0 km | 88% |
| The Misbourne Practice | 0.2 km | 86% |
| Denham Medical Centre | 4.8 km | 69% |
| The Harefield Practice | 5.7 km | 64% |
| Gade Surgery | 6.4 km | 68% |
- Dr Allan & Partners (88% overall experience good)
- The Misbourne Practice (86% overall experience good)
How do patients rate The Hall Practice?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of The Hall Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at The Hall Practice?
10,527 patients were registered in September 2026, up 0.0% on a year earlier.
What is The Hall Practice's CQC rating?
Outstanding overall, published in April 2020.
How many GPs does The Hall Practice have?
4.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,158 patients per GP against 2,171 across England.
Are appointments at The Hall Practice face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Hall Practice's phone number?
01753 989800.