College Surgery Partnership, Cullompton: patient reviews and CQC rating
College Surgery Partnership is a GP practice in Cullompton with 16,395 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in October 2015. It has 10.0 full-time-equivalent qualified GPs, or 1,640 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about College Surgery Partnership
Its best result against England is the share who found the reception and administrative team helpful: 97%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice using the NHS App: 44%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 3 practices in Cullompton with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (80%). 109 patients answered the survey (response rate 34%).
| Survey question | College Surgery Partnership | Devon | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 54% | 59% | 57% |
| Easy to contact via the website | 61% | 62% | 58% |
| Easy to contact via the NHS App | 44% | 55% | 54% |
| Reception team helpful | 97% | 87% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for College Surgery Partnership is Outstanding, published in October 2015. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
16,395 patients were registered at College Surgery Partnership in September 2026, up 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 10.0 full-time-equivalent qualified GPs, there are 1,640 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 7.8 nurses and 10.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.9 | 12.7 |
| August 2024 | 11.0 | 15.5 |
| August 2025 | 10.1 | 13.1 |
| August 2026 | 10.0 | 13.0 |
From June 2026 to August 2026 the practice recorded 13,515 appointments a month, or 824 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 58% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | College Surgery Partnership | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 824 | 626 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.1% against 2.2%), asthma (8.8% against 6.6%) and stroke or TIA (2.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
College Surgery Partnership, Culm Valley Intergrated Centre For Health, Willand Road, Cullompton, EX15 1FE. Phone: 01884 831300.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bramblehaies Partnership | 0.5 km | 71% |
| Sampford Peverell Surgery | 6.3 km | 79% |
| Clare House | 8.1 km | 94% |
| Wyndham House Surgery | 8.2 km | 96% |
| Castle Place Practice | 8.6 km | 76% |
- Bramblehaies Partnership (71% overall experience good)
- The Blackdown Practice (93% overall experience good)
- Wyndham House Surgery (96% overall experience good)
How do patients rate College Surgery Partnership?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of College Surgery Partnership as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at College Surgery Partnership?
16,395 patients were registered in September 2026, up 0.6% on a year earlier.
What is College Surgery Partnership's CQC rating?
Outstanding overall, published in October 2015.
How many GPs does College Surgery Partnership have?
10.0 full-time-equivalent qualified GPs (20 qualified GPs by headcount), which is 1,640 patients per GP against 2,171 across England.
Are appointments at College Surgery Partnership face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is College Surgery Partnership's phone number?
01884 831300.