Bramblehaies Partnership, Cullompton: patient reviews and CQC rating
Bramblehaies Partnership is a GP practice in Cullompton with 7,564 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 3.3 full-time-equivalent qualified GPs, or 2,270 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bramblehaies Partnership
Its best result against England is the share who found it easy to contact the practice through its website: 59%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. With 124 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 3rd of the 3 practices in Cullompton with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (88%). 124 patients answered the survey (response rate 37%).
| Survey question | Bramblehaies Partnership | Devon | England |
|---|---|---|---|
| Overall experience good | 71% | 79% | 77% |
| Easy to contact by phone | 50% | 59% | 57% |
| Easy to contact via the website | 59% | 62% | 58% |
| Easy to contact via the NHS App | 45% | 55% | 54% |
| Reception team helpful | 82% | 87% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 64% | 70% | 69% |
| Listened to well | 85% | 90% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Bramblehaies Partnership is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,564 patients were registered at Bramblehaies Partnership in September 2026, down 2.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,270 patients per GP, close to the England figure of 2,171 and Devon's 1,863. The practice also has 2.9 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 4.2 |
| August 2024 | 2.7 | 4.8 |
| August 2025 | 2.9 | 4.6 |
| August 2026 | 3.3 | 4.4 |
From June 2026 to August 2026 the practice recorded 5,899 appointments a month, or 780 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 55% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bramblehaies Partnership | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 780 | 626 | 510 |
| Face to face | 48% | 54% | 63% |
| Same day as booked | 55% | 45% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), atrial fibrillation (3.0% against 2.2%) and coronary heart disease (3.8% against 3.0%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
Bramblehaies Partnership, College Road, Cullompton, EX15 1TZ. Phone: 0188433536. Website: www.bramblehaiessurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| College Surgery Partnership | 0.5 km | 84% |
| Sampford Peverell Surgery | 6.7 km | 79% |
| Wyndham House Surgery | 8.0 km | 96% |
| Clare House | 8.4 km | 94% |
| Castle Place Practice | 9.0 km | 76% |
- College Surgery Partnership (84% overall experience good)
- The Blackdown Practice (93% overall experience good)
- Wyndham House Surgery (96% overall experience good)
How do patients rate Bramblehaies Partnership?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Bramblehaies Partnership as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Bramblehaies Partnership?
7,564 patients were registered in September 2026, down 2.1% on a year earlier.
What is Bramblehaies Partnership's CQC rating?
Good overall, published in October 2017.
How many GPs does Bramblehaies Partnership have?
3.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,270 patients per GP against 2,171 across England.
Are appointments at Bramblehaies Partnership face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bramblehaies Partnership's phone number?
0188433536.