GP surgeries in Cradley Heath: ratings and patient reviews
There are 3 GP practices in Cradley Heath, with 18,382 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Church View Surgery (85%, England 77%). Across the town there are 2,067 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Cradley Heath with survey results, the share of patients describing their overall experience as good ranges from 71% at The Practice Old Hill to 85% at Church View Surgery, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Practice Old Hill has the highest share finding it easy to get through by phone (66%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Church View Surgery | 6,066 | 85% | 62% | Good | 1,271 |
| Haden Vale Medical Practice | 8,501 | 79% | 64% | Good | 3,172 |
| The Practice Old Hill | 3,815 | 71% | 66% | Good | 2,649 |
There are 2,067 registered patients per full-time-equivalent qualified GP in Cradley Heath, close to England's 2,171 and Black Country's 2,193. Practices recorded 482 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Cradley Heath | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 2,067 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 482 | 561 | 510 |
| Face-to-face appointments | 67% | 64% | 63% |
| Same day as booked | 38% | 51% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 16% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Cradley Heath is osteoporosis (1.9% against 1.2%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Cradley Heath (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% | 2,407 |
| High blood pressure | All ages | 16.3% | 15.2% | 2,994 |
| Diabetes | 17+ yrs | 9.6% | 7.9% | 1,382 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 1,366 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 829 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 654 |
| Cancer | All ages | 3.1% | 3.8% | 568 |
| COPD | All ages | 2.8% | 1.9% | 516 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 427 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 122 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 319 |
| Heart failure | All ages | 1.5% | 1.1% | 272 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 122 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 115 |
| Dementia | All ages | 0.8% | 0.8% | 143 |
| Serious mental illness | All ages | 0.7% | 1.0% | 130 |
| Learning disability | All ages | 0.6% | 0.6% | 112 |
| Palliative care | All ages | 0.5% | 0.6% | 89 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 88 |
How many GP practices are there in Cradley Heath?
3, with 18,382 registered patients in September 2026.
Which GP practice in Cradley Heath do patients rate highest?
Church View Surgery: 85% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Cradley Heath?
2,067 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Cradley Heath are face to face?
67% of appointments at the town's practices were face to face, against 63% across England.