Wallingbrook Health Group, Chulmleigh: patient reviews and CQC rating
Wallingbrook Health Group is a GP practice in Chulmleigh with 7,708 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 4.5 full-time-equivalent qualified GPs, or 1,705 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wallingbrook Health Group
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
85% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (84%). 109 patients answered the survey (response rate 36%).
| Survey question | Wallingbrook Health Group | Devon | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 85% | 59% | 57% |
| Easy to contact via the website | 74% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 99% | 87% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 91% | 70% | 69% |
| Listened to well | 94% | 90% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 100% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 365 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wallingbrook Health Group is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,708 patients were registered at Wallingbrook Health Group in September 2026, up 2.2% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,705 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 2.1 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.8 |
| August 2024 | 3.6 | 5.7 |
| August 2025 | 4.0 | 7.0 |
| August 2026 | 4.5 | 7.7 |
From June 2026 to August 2026 the practice recorded 7,719 appointments a month, or 1,001 per 1,000 registered patients (England: 510). 33% were face to face (England: 63%). 52% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Wallingbrook Health Group | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,001 | 626 | 510 |
| Face to face | 33% | 54% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (5.4% against 3.0%), atrial fibrillation (3.8% against 2.2%) and chronic kidney disease (7.8% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%) and depression (10.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 25.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 10.5% | 14.3% |
| Asthma | 6+ yrs | 9.7% | 6.6% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| Cancer | All ages | 4.9% | 3.8% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Wallingbrook Health Group, Back Lane, Chulmleigh, EX18 7DL. Phone: 01769 580295. Website: www.wallingbrook.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mid Devon Medical Practice | 11.8 km | 93% |
| South Molton Medical Centre | 11.9 km | 81% |
| Dr AMJ Bower and Partners | 13.4 km | 87% |
| Castle Gardens Surgery | 19.0 km | 92% |
| Torrington Health Centre | 19.0 km | 90% |
- Dr AMJ Bower and Partners (87% overall experience good)
- Redlands (69% overall experience good)
How do patients rate Wallingbrook Health Group?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Wallingbrook Health Group as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Wallingbrook Health Group?
7,708 patients were registered in September 2026, up 2.2% on a year earlier.
What is Wallingbrook Health Group's CQC rating?
Good overall, published in July 2016.
How many GPs does Wallingbrook Health Group have?
4.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,705 patients per GP against 2,171 across England.
Are appointments at Wallingbrook Health Group face to face?
33% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wallingbrook Health Group's phone number?
01769 580295.