Picton Medical Centre, Bradford: patient reviews and CQC rating
Picton Medical Centre is a GP practice in Bradford with 9,903 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 2.5 full-time-equivalent qualified GPs, or 3,979 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Picton Medical Centre
Its result closest to England is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 34th of the 42 practices in Bradford with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 21 points lower than in 2025 (83%). 93 patients answered the survey (response rate 8%).
| Survey question | Picton Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 62% | 76% | 77% |
| Easy to contact by phone | 42% | 53% | 57% |
| Easy to contact via the website | 52% | 54% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 74% | 84% | 85% |
| Last contact good | 64% | 70% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 78% | 87% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
In the Friends and Family Test for July 2026, 81% of 95 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Picton Medical Centre is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,903 patients were registered at Picton Medical Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 3,979 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 4.4 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 8,170 appointments a month, or 825 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 49% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
7% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Picton Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 825 | 579 | 510 |
| Face to face | 86% | 66% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%), diabetes (15.6% against 7.9%) and asthma (10.5% against 6.6%). It has a lower share for atrial fibrillation (0.5% against 2.2%), cancer (1.3% against 3.8%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 51.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.0 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% |
| Diabetes | 17+ yrs | 15.6% | 7.9% |
| High blood pressure | All ages | 11.1% | 15.2% |
| Asthma | 6+ yrs | 10.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Learning disability | All ages | 1.3% | 0.6% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 36.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.7% | 74.9% |
Picton Medical Centre, Westbourne Green Community Health Centre, 50 Heaton Road, Bradford, BD8 8RA. Phone: 01274 202500. Website: www.pictonmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ashwell Medical Centre | 0.1 km | 70% |
| Dr Aamer Khan | 0.4 km | 74% |
| The Lister Surgery | 0.4 km | 76% |
| Kensington Street Surgery Practice | 0.6 km | 86% |
| Kensington Partnership | 0.6 km | 57% |
- Bilton Medical Centre (69% overall experience good)
- Dr Aamer Khan (74% overall experience good)
- Kensington Partnership (57% overall experience good)
- The Lister Surgery (76% overall experience good)
How do patients rate Picton Medical Centre?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Picton Medical Centre as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at Picton Medical Centre?
9,903 patients were registered in September 2026, up 2.1% on a year earlier.
What is Picton Medical Centre's CQC rating?
Good overall, published in March 2019.
How many GPs does Picton Medical Centre have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,979 patients per GP against 2,171 across England.
Are appointments at Picton Medical Centre face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Picton Medical Centre's phone number?
01274 202500.