Picton Medical Centre, Bradford: patient reviews and CQC rating

Picton Medical Centre is a GP practice in Bradford with 9,903 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 2.5 full-time-equivalent qualified GPs, or 3,979 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Picton Medical Centre

Its result closest to England is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.

On overall experience it is 34th of the 42 practices in Bradford with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 21 points lower than in 2025 (83%). 93 patients answered the survey (response rate 8%).

Survey questionPicton Medical CentreWest YorkshireEngland
Overall experience good62%76%77%
Easy to contact by phone42%53%57%
Easy to contact via the website52%54%58%
Easy to contact via the NHS App42%52%54%
Reception team helpful74%84%85%
Last contact good64%70%73%
Wait for appointment about right58%70%69%
Listened to well78%87%87%
Treated with care and concern77%85%86%
Confidence and trust in the clinician86%92%93%
Needs met84%90%90%

In the Friends and Family Test for July 2026, 81% of 95 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Picton Medical Centre is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

9,903 patients were registered at Picton Medical Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).

7% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 3,979 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 4.4 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.32.3
August 20242.22.2
August 20252.32.3
August 20262.52.5

From June 2026 to August 2026 the practice recorded 8,170 appointments a month, or 825 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 49% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

7% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

MeasurePicton Medical CentreWest YorkshireEngland
Appointments per 1,000 patients a month825579510
Face to face86%66%63%
Same day as booked49%45%45%
More than 28 days after booking2%7%5%
Did not attend2%4%4%

Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%), diabetes (15.6% against 7.9%) and asthma (10.5% against 6.6%). It has a lower share for atrial fibrillation (0.5% against 2.2%), cancer (1.3% against 3.8%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 51.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 79.0 years for women and 74.0 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs17.6%14.3%
Diabetes17+ yrs15.6%7.9%
High blood pressureAll ages11.1%15.2%
Asthma6+ yrs10.5%6.6%
Chronic kidney disease18+ yrs4.2%4.6%
Coronary heart diseaseAll ages2.7%3.0%
Serious mental illnessAll ages1.4%1.0%
CancerAll ages1.3%3.8%
Learning disabilityAll ages1.3%0.6%
Stroke and TIAAll ages1.2%1.9%
COPDAll ages1.0%1.9%
Epilepsy18+ yrs0.8%0.8%
Rheumatoid arthritis16+ yrs0.7%0.8%
Osteoporosis50+ yrs0.7%1.2%
Heart failureAll ages0.6%1.1%
Atrial fibrillationAll ages0.5%2.2%
DementiaAll ages0.4%0.8%
Palliative careAll ages0.3%0.6%
Peripheral arterial diseaseAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2553.5%72.9%
Breast cancer screening (women aged 53 to 70)2024/2536.5%72.2%
Cervical screening (women aged 25 to 49)2023/2459.0%67.5%
Cervical screening (women aged 50 to 64)2023/2477.7%74.9%

43% of the practice's patients live in the BD9 postcode district, followed by BD8 (34%), BD1 (6%) and BD7 (4%). 100% live in Bradford, the council area the practice is in.

Postcode districtRegistered patientsShare
BD94,25543%
BD83,33134%
BD15566%
BD74164%
BD153423%
BD22953%
BD181972%
BD31762%

Picton Medical Centre, Westbourne Green Community Health Centre, 50 Heaton Road, Bradford, BD8 8RA. Phone: 01274 202500. Website: www.pictonmedicalcentre.nhs.uk.

Nearby practiceDistanceOverall experience good
Ashwell Medical Centre0.1 km70%
Dr Aamer Khan0.4 km74%
The Lister Surgery0.4 km76%
Kensington Street Surgery Practice0.6 km86%
Kensington Partnership0.6 km57%

How do patients rate Picton Medical Centre?

In the 2026 GP Patient Survey, 62% of patients described their overall experience of Picton Medical Centre as good, below the England figure of 77%. 42% found it easy to get through by phone.

How many patients are registered at Picton Medical Centre?

9,903 patients were registered in September 2026, up 2.1% on a year earlier.

What is Picton Medical Centre's CQC rating?

Good overall, published in March 2019.

How many GPs does Picton Medical Centre have?

2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,979 patients per GP against 2,171 across England.

Are appointments at Picton Medical Centre face to face?

86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Picton Medical Centre's phone number?

01274 202500.

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Cite this page

<a href="https://localgps.co.uk/bradford/picton-medical-centre">https://localgps.co.uk/bradford/picton-medical-centre</a>