Bilton Medical Centre, Bradford: patient reviews and CQC rating
Bilton Medical Centre is a GP practice in Bradford with 5,468 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2022.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bilton Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 55%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 21st of the 42 practices in Bradford with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (69%). 89 patients answered the survey (response rate 8%).
| Survey question | Bilton Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 69% | 76% | 77% |
| Easy to contact by phone | 40% | 53% | 57% |
| Easy to contact via the website | 43% | 54% | 58% |
| Easy to contact via the NHS App | 55% | 52% | 54% |
| Reception team helpful | 76% | 84% | 85% |
| Last contact good | 61% | 70% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 73% | 85% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
CQC's overall rating for Bilton Medical Centre is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,468 patients were registered at Bilton Medical Centre in September 2026, down 9.8% on a year earlier (England: down 1.1%).
From June 2026 to August 2026 the practice recorded 4,450 appointments a month, or 814 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bilton Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 814 | 579 | 510 |
| Face to face | 92% | 66% | 63% |
| Same day as booked | 60% | 45% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%) and diabetes (11.9% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.4% against 2.2%) and cancer (0.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 55.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.3 years for women and 73.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.9% | 7.9% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| High blood pressure | All ages | 8.9% | 15.2% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Cancer | All ages | 0.9% | 3.8% |
| COPD | All ages | 0.7% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 44.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 37.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 37.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 55.2% | 74.9% |
Bilton Medical Centre, 120 City Road, Bradford, BD8 8JT. Phone: 01274 782080.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clarendon Medical Centre | 0.8 km | 68% |
| Picton Medical Centre | 0.8 km | 62% |
| Ashwell Medical Centre | 0.8 km | 70% |
| Park Grange Medical Centre | 1.1 km | 77% |
| Dr Aamer Khan | 1.1 km | 74% |
- Dr Aamer Khan (74% overall experience good)
- Kensington Partnership (57% overall experience good)
- Picton Medical Centre (62% overall experience good)
- The Lister Surgery (76% overall experience good)
How do patients rate Bilton Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Bilton Medical Centre as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Bilton Medical Centre?
5,468 patients were registered in September 2026, down 9.8% on a year earlier.
What is Bilton Medical Centre's CQC rating?
Good overall, published in June 2022.
Are appointments at Bilton Medical Centre face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bilton Medical Centre's phone number?
01274 782080.