Crompton View Surgery, Bolton: patient reviews and CQC rating
Crompton View Surgery is a GP practice in Bolton with 6,094 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 4.2 full-time-equivalent qualified GPs, or 1,456 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Crompton View Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 86%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 48 practices in Bolton with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (89%). 95 patients answered the survey (response rate 24%).
| Survey question | Crompton View Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 98% | 79% | 77% |
| Easy to contact by phone | 83% | 63% | 57% |
| Easy to contact via the website | 78% | 61% | 58% |
| Easy to contact via the NHS App | 86% | 58% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 99% | 88% | 87% |
| Treated with care and concern | 99% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 99% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 140 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Crompton View Surgery is Good, published in September 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,094 patients were registered at Crompton View Surgery in September 2026, up 1.2% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,456 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 6.7 |
| August 2024 | 3.7 | 5.9 |
| August 2025 | 4.6 | 6.8 |
| August 2026 | 4.2 | 6.5 |
From June 2026 to August 2026 the practice recorded 2,569 appointments a month, or 422 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 25% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Crompton View Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 445 | 510 |
| Face to face | 86% | 66% | 63% |
| Same day as booked | 25% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.1% against 4.6%), asthma (8.1% against 6.6%) and high blood pressure (18.5% against 15.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 31.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 15.5% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Crompton View Surgery, Crompton Health Centre, 501 Crompton Way, Bolton, BL1 8UP. Phone: 01204 463090.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Oaks Family Practice | 0.0 km | 70% |
| Dr Nasima Sidda | 1.1 km | 72% |
| Burnside Surgery | 1.1 km | 86% |
| Bolton Community Practice CIC | 1.1 km | 71% |
| Harwood Medical Centre | 1.3 km | 72% |
- Bromley Meadows Surgery (92% overall experience good)
- Edgworth Medical Practice (95% overall experience good)
- Harwood Medical Centre (72% overall experience good)
- Mandalay Medical Centre (79% overall experience good)
- The Oaks Family Practice (70% overall experience good)
How do patients rate Crompton View Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Crompton View Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Crompton View Surgery?
6,094 patients were registered in September 2026, up 1.2% on a year earlier.
What is Crompton View Surgery's CQC rating?
Good overall, published in September 2017.
How many GPs does Crompton View Surgery have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,456 patients per GP against 2,171 across England.
Are appointments at Crompton View Surgery face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Crompton View Surgery's phone number?
01204 463090.