The Springfield Surgery - Bingley, Bingley: patient reviews and CQC rating
The Springfield Surgery - Bingley is a GP practice in Bingley with 7,771 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.3 full-time-equivalent qualified GPs, or 1,462 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Springfield Surgery - Bingley
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 42%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 3 practices in Bingley with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (91%). 113 patients answered the survey (response rate 35%).
| Survey question | The Springfield Surgery - Bingley | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 59% | 53% | 57% |
| Easy to contact via the website | 57% | 54% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 78% | 70% | 73% |
| Wait for appointment about right | 89% | 70% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 100% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Springfield Surgery - Bingley is Good, published in April 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
7,771 patients were registered at The Springfield Surgery - Bingley in September 2026, down 0.5% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,462 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.0 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 4.8 |
| August 2024 | 4.8 | 5.9 |
| August 2025 | 5.3 | 6.0 |
| August 2026 | 5.3 | 6.0 |
From June 2026 to August 2026 the practice recorded 5,152 appointments a month, or 663 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 35% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Springfield Surgery - Bingley | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 663 | 579 | 510 |
| Face to face | 67% | 66% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 13% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for asthma (8.5% against 6.6%) and cancer (4.7% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%) and depression (10.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.3% | 74.9% |
The Springfield Surgery - Bingley, Springfield Surgery, Canalside Healthcare Centre, Bingley, BD16 4RP. Phone: 01274 567991. Website: www.springfieldsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bingley Medical Practice | 0.0 km | 87% |
| Oak Glen Surgery | 1.2 km | 89% |
| Shipley Medical Centre | 3.4 km | 60% |
| Wilsden Medical Centre | 3.9 km | 67% |
| Baildon Medical Practice | 3.9 km | 94% |
- Baildon Medical Practice (94% overall experience good)
- Bingley Medical Practice (87% overall experience good)
- Oak Glen Surgery (89% overall experience good)
- Wilsden Medical Centre (67% overall experience good)
How do patients rate The Springfield Surgery - Bingley?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Springfield Surgery - Bingley as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at The Springfield Surgery - Bingley?
7,771 patients were registered in September 2026, down 0.5% on a year earlier.
What is The Springfield Surgery - Bingley's CQC rating?
Good overall, published in April 2016.
How many GPs does The Springfield Surgery - Bingley have?
5.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,462 patients per GP against 2,171 across England.
Are appointments at The Springfield Surgery - Bingley face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Springfield Surgery - Bingley's phone number?
01274 567991.